Email Alerts
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Crystal collaborates with SAP on data warehouse product
SAP plans to soon start selling a new release of its data warehousing technology that includes an integrated version of Crystal Decisions' reporting software. Article | 10 Oct 2001
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Analytical CRM tool looks to get (not too) personal
New software from Canadian-based Pivotal Corp. is designed to enable companies to better track and interpret customer behavior patterns -- without getting overly personal. Charles Brees, marketing director at Pivotal, discusses what Pivotal thinks it... Interview | 31 Jul 2001
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Columbia House spins a business intelligence strategy
Retailer Columbia House has turned to Coremetrics software to analyze online customer behavior at Columbiahouse.com. Article | 25 Jul 2001
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Real-time feedback key to new analytical CRM alliance
CRM analytics provider SAS Institute has turned to market research company MarketTools to enhance its ability to measure key customer data. Article | 13 Jul 2001
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Report: Online analyzers, financial planning systems vital to CRM
CRM tools like calculators for determining a loan's monthly payments and financial planners for figuring out when someone can afford to retire benefit financial institutions and their customers. Article | 29 Jun 2001
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Startup jumps into crowded analytics space
Article | 17 May 2001
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Quick Takes: Taking one for the team, customer analysis packs
Article | 15 Jan 2001