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  • CRM Chapter of the Week, September '04

    Now you can find a new chapter download each week on SearchCRM.com! This month you'll find an assortment of various CRM chapters.  Article | 28 Jun 2004

  • New BI app reports to Office

    Business Objects' latest reporting tool lets users embed live BI reports into Microsoft Office apps.  Article | 25 May 2004

  • Winning the "moneyball" game

    Businesses could learn a thing or two from baseball's Oakland A's. Namely, money doesn't drive success but good analysis does.  Article | 03 May 2004

  • Morgan Stanley: Analytics drives CRM success

    CARY, N.C. -- Do you think the "big bang" approach to CRM implementation is ready for a comeback? You'd have been better off putting Gigli in your Oscar pool. Tony LoFrumento, executive director of business intelligence and CRM with financial ...  Interview | 09 Apr 2004

  • Brief: Web analytics announcements, acquisition

    Product upgrades, a partnership and an acquisition all hit the analytics and reporting arena this week.  Article | 06 Apr 2004

  • Reporting for non-geeks

    Information Builders takes the wraps off of a new reporting tool designed for the casual user. Quick Query comes without a per-user fee.  Article | 01 Apr 2004

  • Siebel Speaker Series: Analytics abound

    Larry Barbetta wants to make one thing clear: Siebel Systems Inc.'s analytics offerings aren't limited to the CRM arena. The group vice president and general manager for Siebel analytics says that three out of four customers using Siebel analytics ar...  Interview | 23 Mar 2004

  • BI chaos caused by conflicting apps

    Disconnected business intelligence tools brought into an organization to solve isolated needs leads to disharmony in the application ranks. There's a better way to do BI, a Gartner analyst says.  Article | 18 Mar 2004

  • Consultant: Be smart about BI

    The intelligent way to tackle business intelligence is to understand that different users require different types of information, according to a veteran BI consultant.  Article | 25 Feb 2004

  • Cognos welds planning, reporting tools

    Integration is at the heart of the BI vendor's latest release, which also forges closer links with Excel.  Article | 10 Feb 2004

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