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  • Four steps for an effective mobile CRM implementation

    Implementing mobile CRM applications on mobile devices doesn't have to be challenging. Follow these four steps from a CRM implementation expert and discover how to overcome integration challenges.  Tip

  • Integrating CRM with business intelligence tools

    Integration between CRM and business intelligence (BI) tools can be a challenge. Learn about a proven methodology for BI-CRM integration that can speed up the integration process.  Tip

  • Benefits of ERP-CRM integration

    There are tremendous benefits of ERP-CRM integration, but many organizations struggle with integration because of workarounds and customizations. Learn five tips from the experts to help ease integration pains.  Tip

  • CRM application integration using Web services

    More and more organizations are turning to Web services to help ease application integration pains. In fact, when it comes to integrating new and legacy CRM applications, Web services can be a cost-effective and valuable solution.  Tip

  • Siebel CRM projects: Choosing a consultant

    Evaluating and selecting an implementation partner for your Siebel CRM project requires forethought. Several experts offer some hands-on advice about what to look for in a partner.  Tip

  • SearchCRM.com Chapter of the Week

    Now you can find a new chapter download each week on SearchCRM.com!  Tip

  • Rules of Siebel call center implementation: Test, test ... and test

    There are a variety of ways a Siebel call center implementation can go awry. Experts advise scheduling time for performance and functional testing before the "go live" date.  Tip

  • CRM is 'a marathon'

    The CIO at a large software firm running Siebel tells SearchCRM.com he isn't sure he'll ever reach the CRM finish line.  Tip

  • Siebel CRM 7.7: Time to upgrade?

    If you haven't upgraded from Siebel's CRM software, version 6, the newest version of Siebel's software may be just the reason to finally do so.  Tip

  • Consolidation scores big at sports venue design firm

    Sports stadium design firm HOK was facing a fourth and long situation with its data, but converted with the help of a SAN.  Tip

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