CRM industry news

• Siemens’ long journey to CRM: Custom to SAP to Oracle and more 20 Oct 2009

  News - At one point, Siemens had 500 CRM systems across the company. It has tried custom development, SAP and now Oracle CRM in an attempt to standardize.

• Does SAP have to give away CRM? SAP Watch  |  08 Oct 2009

  Blog - SAP is including CRM licenses in with its ERP deals. It sounds familiar. What happened to making something customers want to buy?

• Web meetings, video to emerge from the recession 17 Aug 2009

  Column - The dot-com bust brought us on-demand computing. See what innovation columnist Denis Pombriant thinks the current recession will give us.

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• Microsoft CRM Live: Pricing and long-term options

  Ask the Expert - Expert Richard Smith offers an overview of Microsoft CRM Live, the new hosted CRM offering that closely matches Microsoft Dynamics CRM.

• Preview of Microsoft's advanced analytics tools for Dynamics CRM

  Ask the Expert - Microsoft CRM expert Richard Smith gives a preview of the new advanced analytics tools available for Dynamics CRM.

• Things to consider when planning a data center move to an older building

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• SearchCRM.com at Microsoft Convergence 2009

  Video - Microsoft held its annual Convergence conference last week and SearchCRM.com was there, asking attendees about their CRM plans for 2009.

  

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• The top Web 2.0 technology news headlines

  Special Report - Everyone's talking about Web 2.0 technology these days, but what does all the buzz mean for CRM? We've gathered these Web 2.0 technology news headlines to help you get up to date on the latest Web 2.0 technology news and trends. Also find out what the...

• The top 10 CRM news headlines of 2008

  Special Report - As we look back at the top CRM news in 2008, issues like CRM 2.0, on-demand and mobile CRM made big headlines. Companies also began looking for ways to cut costs on technology and become more customer-centric as the U.S. economy went into a recession,...

• CRM jobs and careers: Special report

  Special Report - In this CRM jobs and careers special report, you'll find popular news articles, expert advice and other resources to help with a job search or career advancement. Get the latest CRM job market news and headlines from SearchCRM.com and other sources....

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• WebUI Studio Premier 2009 R1 SP1 Published by: Intersoft Solutions | 03 Nov 2009

  Trial Software - WebUI Studio 2009 R1 Premier® edition is expertly designed to solve the most complex enterprise-level web development requirements. It offers the ultimate toolset for building dynamic and powerful next-generation Rich Internet Applications.

• How to Maximize Revenue by Sending Targeted Promotions to Customers Published by: Infor CRM | 23 Oct 2009

  White Paper - This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.

• Take a Holistic Approach to Business-Driven Security Published by: IBM | 06 Mar 2008

  White Paper - This paper introduces actions that organizations can take to drive security efforts from a business and operational perspective and discusses how security leadership from IBM can help enable their success.

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