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CRM industry news
Browse the latest CRM industry news and top headlines of the past year in this topic section. Find articles on CRM vendors, recent acquisitions and software. Get information on the CRM job market. Get Microsoft CRM pricing, SAP CRM overviews, and learn about Oracle's new features for CRM. See how Web 2.0, mobile CRM, Software-as-a-Service (SaaS) CRM and other trends are affecting the CRM market. Read about Siebel's latest CRM product and find out which vendors are offering on-demand CRM products. See how Salesforce.com, RightNow Technologies and NetSuite are profiting off of SaaS CRM. Test your knowledge with the top CRM vendors quiz and get up-to-date information on Oracle OpenWorld, Microsoft Convergence and SAP Sapphire.
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Microsoft CRM Live: Pricing and long-term options
Ask the Expert - Expert Richard Smith offers an overview of Microsoft CRM Live, the new hosted CRM offering that closely matches Microsoft Dynamics CRM.
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Preview of Microsoft's advanced analytics tools for Dynamics CRM
Ask the Expert - Microsoft CRM expert Richard Smith gives a preview of the new advanced analytics tools available for Dynamics CRM.
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Things to consider when planning a data center move to an older building
Ask the Expert
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CRM market consolidation: Boon or bust for Siebel?
Tip - Does market consolidation marginalize or strengthen Siebel? Learn more about Siebel's position in the market with this tip.
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Siebel dominates call center, but not without help
Tip - Experts: Siebel owes call center success, in part, to other vendors.
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