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CRM technology and software decisions

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CRM software suite product directory

This product directory contains basic information about CRM vendors and products in the CRM software market. Use these resources to evaluate CRM and find the best CRM software for your business needs. Product directory
Call center suite product directory

This product directory contains basic information about call center software vendors and products in the call center software market. Use the directory to evaluate call center suites and find the best call center software for your organization. Product directory
Sales force automation software product directory

This sales force automation software product directory contains basic information about SFA vendors and products in the SFA market. Use the directory to evaluate SFA software and find the best SFA solution for your organization. Listings include: Vendor... Product directory
Speech analytics software product directory

Get started evaluating speech analytics software with this product directory. You'll find on-premise and SaaS speech analytics technology from a variety of vendors in the speech analytics market. Product directory

CRM technology and software decisions

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About This Topic

Get the latest CRM technology and software and CRM vendor information in this topic section. Get the most strategic resources on CRM software. Find resources for evaluating CRM software solutions and discover the most popular CRM software on the market. Learn about the top CRM market leaders and the CRM technology they are implementing. Get help finding the best CRM software for your organization and read best practices for deploying, managing and maintaining your CRM software solutions. Read the latest news and expert tips on open source CRM software, industry CRM applications and small business CRM solutions. Find case studies from companies who have successfully implemented the latest CRM software applications and industry-specific CRM software.

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Business Analytics
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Data Management
- AAA picks Dell Boomi cloud integration tools over IBM, Jitterbit
  
  A local AAA auto club serving three western states is using cloud-based data integration tools to help drive an aggressive cloud computing strategy.
- From the Editors: Framing the case for enterprise data virtualization
  
  There’s no lack of choices to consider if you’re looking at a possible data virtualization deployment -- both in terms of the vendors offering tools and the potential uses for the technology.
- Forrester Wave: Informatica, IBM lead data virtualization tools market
  
  Informatica and IBM are the top dogs in the data virtualization software market, thanks to a strong combination of “enterprise-class” features, according to Forrester Research Inc.
SAP
- Ace Hardware picks SAP Financials over Oracle for order processing
  
  When Ace Hardware went looking for a way to integrate its financials and order processing systems, it decided going with Oracle was too risky.
- Efficient SAP order management critical in tough economic times
  
  Companies can better weather tough economic times by taking take full advantage of features within SAP order management, from Biller Direct to SAP Collections Management.
- As SAP R/3 support fades, upgrades to ECC 6.0 accelerate
  
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Oracle
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- Making Monday the start of the week in Oracle SQL
  
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- Oracle Advanced Analytics bundles R with Oracle Database
  
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DataManagement UK
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Content Management
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- Lancaster Bible College gets cloud Web content management system boost
  
  After technical infrastructure issues continually crashed Lancaster Bible College’s website over the course of a year, the school switched to a cloud Web content management system.

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