Call center speech technology

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  • chatbot

    A chatbot is a computer program that attempts to simulate the conversation of a human being via text or voice interactions. Continue Reading

  • call center

    A call center is a centralized department to which phone calls from current and potential customers are directed. Continue Reading

  • speech recognition

    Speech recognition, the ability for a machine to convert spoken language to text, is often used for voice dialing, call routing and voice search. Continue Reading

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