Commerce technology and strategy News
August 13, 2015
In an effort to make sales even easier, Salesforce has incorporated a Buy button into its Community Cloud.
July 01, 2015
While malls are dying, lifestyle centers could signal the next chapter for retail -- aided by mobile technologies.
June 12, 2015
As mobile e-commerce gathers steam, companies are struggling to make it a frictionless reality for customers and pain-free for themselves.
May 14, 2015
Nordstrom is trying to bridge the gap between online and physical shopping experiences for its customers through Beacon technology.
Commerce technology and strategy Get Started
Bring yourself up to speed with our introductory content
Companies still struggle to join multiple communication channels to create a seamless experience for customers, whether it's that be for shopping or sales or service. Continue Reading
Raise your hand if your digital content strategy includes ways to measure the impact of content on business outcomes. Continue Reading
Mobile shopping is on the rise. Companies trying to appeal to customers on those devices need to make the mobile experience quick and easy. Continue Reading
Evaluate Commerce technology and strategy Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Mobile location-based services enable companies to enlist data for greater insight about their customers. But success in LBS isn't guaranteed. Continue Reading
For companies to use data analytics effectively, they need to enlist human curiosity to ask the right questions of the data. Continue Reading
Imagine a world where almost all devices can connect to the Internet and send a steady stream of insight about consumer preferences and produces. Continue Reading
Product ReviewsPowered by IT Central Station
Most important feature is the real time application performance & capacity reporting - complete product that just works.Powered by IT Central Station
Valuable Features: We are using the SLA reporting, server monitoring and alerting, however the main and most important feature for Mangocam...Continue Reading
The transaction recording feature is valuable in understanding the paths our critical business transactions take within our IT environment.Powered by IT Central Station
Valuable Features: CA CEM 's customer transaction view is valuable because it gives an insight into how our customers networks are...Continue Reading
Dynatrace is an exceptional APM solution and can easily be leveraged as an Enterprise Monitoring solution as well!Powered by IT Central Station
Valuable Features: Agent & agent-less monitoring Application .NET CLR and Java runtime injection PurePath and PureStack Technologies UEM...Continue Reading
Manage Commerce technology and strategy
Learn to apply best practices and optimize your operations.
When customers come into a store with offers from location-based service apps, like mobile wallets, it indicates a new level of buying intention greater than just window shopping. Continue Reading
Social media metrics should help companies boost sales or improve customer service, not just measure audience numbers in a vacuum. Continue Reading
Increasingly, companies have turned to video for customer service, product demos and branding. But they need to measure success with video metrics. Continue Reading
Problem Solve Commerce technology and strategy Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Kelly Roofing turned to Microsoft Dynamics to increase communications among salespeople and the back office -- and improve customer service. Continue Reading
Companies tend to focus on the events leading up to a sale. But research suggests that post-sale interaction is key for long-term relationships. Continue Reading
As companies strive for a 360-degree view of their customers, mastering big data can help make sense of consumer interactions. Continue Reading