Customer loyalty and retention

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  • Customer analytics techniques boost sales and service strategies

    While the technology of customer data mining continuously improves, organizations still need the human factor of customizing system outputs to drive business goals. Continue Reading

  • reputation risk

    Reputation risk is the threat to the profitability or sustainability of a business or other entity that is caused by unfavorable public perception of the organization or its products or services. Continue Reading

  • churn rate

    Churn rate is a measure of the number of customers or employees who leave a company during a given period. It can also refer to the amount of revenue lost as a result of the departures. Continue Reading

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Evaluate Customer loyalty and retention Vendors & Products

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