Customer loyalty and retention

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  • relationship marketing

    Relationship marketing is a customer relationship management strategy designed to encourage strong, lasting customer connections to a brand. The goal is to generate repeat sales, encourage word-of-mouth promotion and gather customer information. Continue Reading

  • opt-out

    Opt-out communications are messages sent for marketing, promotion or fundraising that include an option for the recipient to be removed from any future messages. The term was originally applied mostly to email messages but applies to any kind of ... Continue Reading

  • commercial electronic message (CEM)

    A commercial electronic message (CEM) is a communication soliciting business, funding or support for something that is sent through any electronic channel, including email, social media, voicemail, text and instant messages.  Continue Reading

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Evaluate Customer loyalty and retention Vendors & Products

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Problem Solve Customer loyalty and retention Issues

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