Customer privacy and data security

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  • Web 2.0 suicide

    Web 2.0 suicide is the obliteration of information related to an individual's online persona on social networking sites, blogs and other web-based venues. 

  • COPPA (Children's Online Privacy Protection Act )

    The Children's Online Privacy Protection Act (COPPA) is a law passed by the U.S. Congress in 1998 to specifically protect the privacy of children under the age of 13 by requesting parental consent for the collection or use of any personal information... 

  • customer-managed relationship (CMR)

    A customer-managed relationship (CMR) is a relationship in which a business uses a methodology, software, and perhaps Internet capability to encourage the customer to control access to information and ordering. 

About Customer privacy and data security

Learn how to protect customer privacy and data security with CRM in this topic section. Read news headlines on CRM and customer privacy and get expert advice on customer privacy in CRM. Get the latest information on customer data security, data breaches and customer privacy. Learn about online customer privacy and get information on customer privacy laws. Find out about do not call legislation, get information on the do not call list and read about compliance with customer privacy regulations. Find out how protecting customer privacy can help businesses generate revenue and keep customers loyal. Read best practices for customer data entry in CRM and learn how to be prepared in the event of a data breach.