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Who says tech people can't be wordsmiths?
In the spirit of The Washington Post Style Invitational, SearchCRM.com has dreamt up a bunch of CRM IT sniglets. IT Sniglets
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Data Quality: The Field Guide
It turns out that almost everyone has a stake in data quality. Almost everyone, no matter what their job description, in any organization, large or small, public or private, brand new dot.com or old-style brick and mortar, is impacted by poor data. A... Chapter Download
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Customer service is from Venus, data quality is from Mars
How can the two talk to one another? Forrester has a few ideas and some advice to get customer service on board with data quality and vice versa. Blog | 25 Jan 2012
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Salesforce.com ramps up plans for CRM data integration
Salesforce.com has big plans for social customer profiles, but it might take a whiole for this concept of CRM data integration to fully translate into reality. News | 20 Sep 2011
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Increase the success of data governance programs from the bottom up
Data governance programs are often overlooked, pushed aside and just plain ignored through a lack of executive interest and funding. But some technology professionals are making the most of the situation. News | 27 Aug 2010
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Will Microsoft Dallas make integrating third-party data and BI easier?
A new data exchange from Microsoft, code-named Dallas, could make it easier for companies to integrate third-party data with internal BI and other analytic applications News | 02 Mar 2010
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IBM to acquire MDM vendor Initiate Systems
IBM said today it plans to acquire Initiate Systems, one of the few remaining independent master data management vendors. News | 03 Feb 2010
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Voices of CRM: Jill Dyché on managing customer data, social networks
Jill Dyché, an expert on both data management and CRM, shares her advice on managing customer data, social networks and MDM/CDI in this podcast. News | 27 Jul 2009
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IBM dives into unstructured data
Big Blue has unveiled new software for SMBs that want to get more out of unstructured information, such as call center notes, e-mails and printed documents. Article | 14 Dec 2005
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Pfizer streamlines financials with new data mart
Number crunching for the pharmaceutical giant has gotten a whole lot easier. Article | 12 May 2004
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Brief: Data quality knows no borders
Data quality software maker Trillium has widened its multilingual Unicode product portfolio to address the Asia-Pacific market. Article | 01 Apr 2003
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E. & J. Gallo toasts data project
One of the world's largest wine makers didn't have the information it needed to launch an effective retail marketing campaign. Then it discovered data integration software that kept the project from dying on the vine. Article | 23 Jul 2002
- See More: News on Data governance
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Data is not always stored in rows
One architecture that most are unfamiliar with is column-oriented DBMS. Tip
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Code for populating the 'date' dimension
The following tip contains the code for populating the 'date' dimension, as discussed in last week's tip. Tip
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The data modeler's challenge, part 1
The modeler faces big challenges in implementing the keys of business nature into the data warehouse. Tip
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Customer de-duplication and merging
Over time, anyone using customer information must begin to apply the functions of de-duplication and merging to the data. Tip
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Offline -- Archived historic data extracts
Extracting active data from operational sources can be a major chore. Tip
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Deliver manageable components of data
This excerpt, from an article by Laura Brown, explains some misconceptions about data delivery. Tip
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Many-to-many relationships
Implementing many-to-many relationships within a dimension can be tricky. Tip
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Making use of your data
Most data warehouses contain a wealth of data that you are probably not using for analysis: geographic data. Tip
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The relationship between tables and dimensions
Defining dimensions to the OLAP tools is different from physically implementing tables in a snowflake schema. Tip
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Intrawest centralizes mountains of data
With sites in over 30 locations, Intrawest trims IT costs by managing storage from a central location. Tip
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More data makes CRM data management harder, but still doable
According to Salesforce.com, about 70% of CRM data “goes bad,” or becomes obsolete, annually. Find out the truth behind this statistic, and strategies companies can use to keep data up to date. Ask the Expert
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Using the customer database to provide good customer experiences
Expert Lior Arussy offers advice on how to use a company's customer database to provide positive customer experiences. Ask the Expert
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Career change: From data analyst to data architect
Ask the Expert
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Essential technical skills of a Data Warehouse Architect
Ask the Expert
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Datawarehousing hardware requirements
Ask the Expert
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To consolidate financials or not?
Ask the Expert
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Relational vs. dimensional data marts
Ask the Expert
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Tackling multilevel organizational structures
Ask the Expert
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Alternative data warehousing frameworks
Ask the Expert
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The role of OLAP in the interpretation of data
Ask the Expert
- See More: Expert Advice on Data governance
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Hancock
Hancock is a C-based programming language developed by AT&T specifically for data mining telephone and Internet records... (continued) Word
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cooked data
Word
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entity-relationship diagram (ERD or ER diagram)
An entity-relationship diagram is a data modeling technique that creates a graphical representation of the entities, and the relationships between entities, within an information system. Word
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Customer service is from Venus, data quality is from Mars
How can the two talk to one another? Forrester has a few ideas and some advice to get customer service on board with data quality and vice versa. Blog
-
More data makes CRM data management harder, but still doable
According to Salesforce.com, about 70% of CRM data “goes bad,” or becomes obsolete, annually. Find out the truth behind this statistic, and strategies companies can use to keep data up to date. Ask the Expert
-
Salesforce.com ramps up plans for CRM data integration
Salesforce.com has big plans for social customer profiles, but it might take a whiole for this concept of CRM data integration to fully translate into reality. News
-
Increase the success of data governance programs from the bottom up
Data governance programs are often overlooked, pushed aside and just plain ignored through a lack of executive interest and funding. But some technology professionals are making the most of the situation. News
-
Will Microsoft Dallas make integrating third-party data and BI easier?
A new data exchange from Microsoft, code-named Dallas, could make it easier for companies to integrate third-party data with internal BI and other analytic applications News
-
IBM to acquire MDM vendor Initiate Systems
IBM said today it plans to acquire Initiate Systems, one of the few remaining independent master data management vendors. News
-
Voices of CRM: Jill Dyché on managing customer data, social networks
Jill Dyché, an expert on both data management and CRM, shares her advice on managing customer data, social networks and MDM/CDI in this podcast. News
-
Hancock
Hancock is a C-based programming language developed by AT&T specifically for data mining telephone and Internet records... (continued) Word
-
Using the customer database to provide good customer experiences
Expert Lior Arussy offers advice on how to use a company's customer database to provide positive customer experiences. Ask the Expert
-
IBM dives into unstructured data
Big Blue has unveiled new software for SMBs that want to get more out of unstructured information, such as call center notes, e-mails and printed documents. Article
- See More: All on Data governance
About Data governance
This data governance topic section covers everything you need to know about data governance and privacy. Learn about data governance trends and technology and get advice from data governance experts. Get tips to help avoid a data breach and advice for updating your organization's data governance policy. Get customer database management tips and learn how to use the customer database to provide enhanced customer experiences. Find out how problems with customer security and privacy can negatively impact customer retention. Learn the importance of data quality and how to avoid pitfalls with data quality programs.