Evaluating CRM software News
December 22, 2015
New CRM technologies such as the Internet of Things and native analytics apps piqued interest in 2015. But adoption of these technologies has yet to reach critical mass.
September 30, 2015
As Salesforce pushes its IoT Cloud, companies must be ready and willing to properly handle the massive influx of device data coming their way.
November 11, 2014
Saddled with ancient ERP and CRM systems, one company took the leap and implemented an all-in-one system.
October 30, 2014
Pegasystems mixes newly acquired technology into app; Act integrates sales automation, marketing into new version; Criteo expands marketing capabilities.
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Configure, price, quote (CPQ) is software that helps companies accurately define the price of goods by accounting for a variety of variables. Continue Reading
This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards. Continue Reading
In data mining, decision tree software describes a combination of mathematical and computing techniques that enable a given set of data to be accurately described, categorized and analyzed to derive conclusions...(Continued) Continue Reading
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This buyer's guide examines the key factors that can help simplify your search for the CRM product that best meets your organization's needs and objectives. Continue Reading
Whether you're a large enterprise or an SMB, we've narrowed your search for the best CRM software by comparing both on-premises and SaaS offerings from the top 11 vendors. Continue Reading
So you want to enhance and improve your company's customer engagement success rate? The right customer relationship management tool can make the difference. Before selecting the best CRM tool, you'll need to establish which product features are most... Continue Reading
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The capabilities brought about by predictive analytics have helped sales intelligence tools evolve. Find out how your organization can benefit from them in this podcast. Continue Reading
Salesforce can power serious business insight with analytics and other tools, but only when the system houses clean data that's well-maintained. Continue Reading
Companies that are overly concerned with what IoT technology to invest in are missing the point: They need to determine how it will bring them closer to their customers. Continue Reading
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Six months after its launch, Salesforce Wave, or Analytics Cloud, may not be delivering on its high post-Dreamforce expectations. Continue Reading
Let's get straight the differences between hosted contact centers and on-premises facilities. What are the pros and cons of each model? Continue Reading
Expert Denis Pombriant explains what companies need to consider to ensure they select the best cloud CRM software for their needs. Continue Reading