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Shopping for CRM systems
This chapter offers a look into how to properly select the CRM software that is right for your company. You'll find explanations of all types of CRM software options, including vertical software, CRM suites and mid-range versus high-end systems. This... Chapter Download Library
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Are PeopleSoft CRM professionals as in demand as those certified in Siebel or SAP?
If you're certified in PeopleSoft CRM, you may be wondering about acquiring additional certifications. Read Bill Band's expert advice here. Ask the Expert
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CRM software rankings tell a familiar tale
Siebel and SAP remain the leading enterprise CRM products, but midmarket players like Salesforce.com, RightNow and Microsoft are gaining ground, Forrester says. Article
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Siebel 8.0 leaves users with CRM upgrade quandary
In its first Siebel CRM release, Oracle is offering a new user interface and search, leaving customers to decide if they want to upgrade or wait for Fusion. Article
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Enterprise CRM software vendors quiz answers
Looking for a cheat sheet to SearchCRM.com's Enterprise CRM software vendors quiz? Read answers and get detailed information on the latest CRM vendor news and product releases. Quiz
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Enterprise CRM software vendors quiz
If you've followed the CRM market closely in the past year, you won't have too much trouble answering the questions in this quiz on Enterprise CRM vendors. Test yourself on vendor headlines and the latest CRM products here. Quiz
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Sports marketing with CRM software
Learn how to use CRM software for marketing campaigns and event ticket management in this expert tip featuring advice from Dr. Jeff Tanner who teaches sports CRM in Baylor University's Sports, Sponsorship and Sales program. Ask the Expert
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Oracle acquisition predictions, Siebel support for 2007
Oracle may make further acquisitions in the CRM space, says William Band in this expert tip. Ask the Expert
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Evaluating call center software vendors with real-time analytics tools
There are many real-time analytics applications on the market from different types of vendors. Learn which analytics applications are the best with advice from Donna Fluss in this expert tip. Ask the Expert
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Do I need financial software on top of SAP CRM?
Wondering if you need financial software with SAP CRM? Read this expert tip from Srini Katta. Ask the Expert