Email Alerts
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Upgrade Siebel 6.0 to 7.0 now, upgrade to Oracle Fusion later
Get advice on upgrading Siebel applications in this expert tip from William Band, SearchCRM.com's Using Siebel expert. Band advises a reader to upgrade from Siebel 6.0 to 7.0 and to consider Fusion applications later. Ask the Expert
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From Siebel to SAP with SAP's Safe Passage program
Srini Katta, SAP CRM expert, provides details on SAP's Safe Passage program, including information on Siebel support, in this expert tip. Ask the Expert
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CRM software trial can help with vendor evaluation
CRM evaluation guru Paul Greenberg offers advice on dealing with a vendor during a software trial in this expert tip. Ask the Expert
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Can we expect easy CRM integration from our accounting vendor?
Paul Greenberg helps a reader who's wondering about buying a CRM system: should a business go with a known vendor in hopes of easy CRM integration, or find the best solution independently? Ask the Expert
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Is there a reasonable trial period for a CRM application?
Paul Greenberg gives expert advice on whether a business can expect a trial period for a vendor's CRM software, and if so, how many users it should include. Ask the Expert
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PeopleSoft training a concern following Oracle's acquisition
Oracle is dedicated to the support of PeopleSoft products, says William Band in this expert tip. Ask the Expert
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Will SAP or Oracle be on top of the CRM market in five years?
In five years, which vendor will lead the CRM market? William Band of Forrester Research offers his analysis. Ask the Expert
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Does Oracle or SAP have better field service support?
William Band provides advice on Oracle's field service support and how it compares to SAP's in this expert tip. Ask the Expert
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Can Oracle compete against SAP in the CRM market after recent acquisitions?
Read William Band's thoughts on Oracle's recent acquisitions in this expert tip. Ask the Expert
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Is Microsoft CRM the right choice for our Microsoft-heavy organization?
Choosing Microsoft CRM without looking at other options is a mistake, says CRM expert Paul Greenberg. Read more advice in this expert tip. Ask the Expert