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  • Schmaier on Siebel: We're 110% committed to OnDemand

    At its recent User Week in Los Angeles, Siebel Systems Inc. outlined Chapter 2 of CRM and its future. It's a future that will include the continued development of its hosted product, custom building of applications, a customer blueprint for CRM succe...  Interview

  • Year of the CRM upgrade

    The recently released Metaspectrum report once again identifies Siebel as the market leader and predicts a year of upgrades and a focus on aligning business processes.  Article

  • Will customers get lucky with Siebel 7.7?

    Upgrading software is always a big question, but moving to Siebel's latest version appears to be a smoother transition than past experiences.  Article

  • Siebel improves 'critical' piece of its portfolio

    In the 7.7 release, Siebel says it made some important updates to customer order management.  Article

  • Does market share matter?

    There is still some debate about whether Siebel or SAP is CRM's market leader, but one analyst warns not to let it influence your technology-buying decision.  Article

  • Does market share matter?

    There is debate about whether Siebel or SAP is CRM's market leader, but one analyst warns not to let it influence your technology-buying decision.  Tip

  • SAP users flipping the switch on CRM

    A recent report says SAP customers are at long last turning on the CRM functionality that they paid for. And they're largely glad they did it.  Article

  • RightNow goes public

    RightNow had its IPO on Thursday, becoming the second hosted CRM provider to go public this summer.  Article

  • Siebel supports DB2 on Linux

    According to one analyst, this is yet another sign that for CRM providers to be successful, they have to be able to operate on multiple platforms.  Article

  • Best says it's made SalesLogix better

    The latest version of the CRM application includes user enhancements and a new SpeedSearch feature.  Article

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