Email Alerts
-
Oracle Fusion Applications now generally available
Oracle Fusion Applications is now generally available, but expect adoption to be slow, happening module-by-module with some while others wait years before implementing it. News
-
Salesforce.com ramps up plans for CRM data integration
Salesforce.com has big plans for social customer profiles, but it might take a whiole for this concept of CRM data integration to fully translate into reality. News
-
Salesforce Sandbox outage raises concerns about SLAs and SaaS testing
Salesforce.com's sandbox environment went down for six days last week. Does that impact your company's SLA with the company? Many are unsure. News
-
Forrester offers five steps to curb mobile CRM chaos
Forrester Research has released a best practices plan for companies trying to get control over their mobile CRM deployments. News
-
Dreamforce '11 Special Report
Special Report
-
CRM buyers say goodbye to cloud CRM/on-premises debate
The cloud CRM vs. on-premises CRM platform debate, once forefront for many buyers, is taking a back seat to more pressing business drivers as users chart their own courses. News
-
Oracle-InQuira deal raises concerns about the future of KM
Columnist John Ragsdale discusses the KM-related ramifications of Oracle's InQuira acquisition and the growing importance of enterprise search. Column
-
Buyers should seek IT guidance for CRM deployments
Buyers can get help from IT when making a system selection for their CRM operations and find a way to work as partners. IT can operate as a realistic brake on the expectations that the line-of-business folks have on how the program or project can be ... Answer
-
Gartner Magic Quadrant reveals fragmented social CRM market
Gartner recommends companies focus on business priorities and true engagement to make social CRM projects a success. News
-
Oracle hopes to improve CRM offerings with InQuira buy
Oracle plans to extend CRM offerings with knowledge management system from InQuira, which it intends to acquire. News