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SugarCRM software demonstration
SugarCRM has released a new version of Sugar 6. Clint Oram, co-founder and vice president of products, shows off the new user interface. Screencast
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decision tree software
In data mining, decision tree software describes a combination of mathematical and computing techniques that enable a given set of data to be accurately described, categorized and analyzed to derive conclusions...(Continued) Definition
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Evaluating CRM options for the Mac
The CRM options compatible with Macs are few and far between. Expert Paul Greenberg has suggestions on how to start your search evaluating Mac CRM software. Answer
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SearchCRM.com's 2009 Products of the Year Award
Nominate your favorite product today for SearchCRM.com's 2009 Products of the Year Award. Learn all the details here. News
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Expert CRM predictions for 2010
The next year promises big changes and big opportunities in the CRM market, from sales in the contact center to social media marketing and social media hype, according to industry experts. News
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Dreamforce 2009 conference coverage
Check out the news and video coverage of Dreamforce 2009, the cloud computing conference in San Francisco. News
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Microsoft targets Salesforce.com, Oracle with free CRM promotion
Microsoft has updated its SaaS CRM application and is offering six months free for Salesforce.com and Oracle CRM On Demand customers. News
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Siemens’ long journey to CRM: Custom to SAP to Oracle and more
At one point, Siemens had 500 CRM systems across the company. It has tried custom development, SAP and now Oracle CRM in an attempt to standardize. News
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Oracle unwraps Fusion Applications, new user support portal
Oracle closed out OpenWorld with chairman Larry Ellison debuting its long-awaited Fusion Applications Suite along with a new portal anchored by its Enterprise Manager. News
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Oracle's CRM roadmap includes running Siebel in Outlook, social CRM
Oracle executives outlined the company's plans for CRM in the coming year, including a REST API, running Siebel in Outlook out of the box and social data mining. News