Email Alerts
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What does Google Wave mean for CRM?
Salesforce.com has already created a prototype to run its Service Cloud on the Google Wave. Who's actually ready for it? Blog
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Gartner: Now is the time to buy marketing resource management (MRM) software
Marketing budgets were hit hard by the recession, but buying MRM now can lead to quick returns and position organizations to move quickly when the economy recovers, Gartner said. News
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Three steps to maximize CRM functionality for small businesses
Find out why many smaller organizations don't make the most of their CRM investment, and learn about the challenges they face in utilizing CRM and how they can overcome those challenges. In this article from CRM expert Jim Berkowitz, discover three t... Tip
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What are the SAP enhancement packages for SAP CRM?
Get the basics about the SAP enhancement packages available for SAP CRM customers. Learn about SAP's EHP strategy and how it impacts SAP CRM 7.0 customers. Ask the Expert
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Explaining SAP CRM and ERP integration techniques
Get a SAP ERP integration tip in this expert Q&A. Find out if SAP CRM and ERP integration is possible when there are two SAP CRM implementations involved and learn what to watch out for when planning an integration project. Ask the Expert
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Is on-premise CRM a bad investment given the growth of SaaS CRM?
Are on-premise CRM investments a bad idea, given the growth of SaaS CRM software? Find out about both CRM deployment options in this expert tip. Ask the Expert
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CRM software for small businesses: Top headlines
Find out what you need to know when evaluating CRM for small businesses in this special report. Learn about SaaS CRM, open source CRM and mobile CRM for SMBs. Special Report
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CRM extending to more than just customer relationships
Microsoft with xRM, Salesforce.com with Force.com, and others claim that their CRM applications can be extended to manage more than just customer relationships. Article
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Tips for converting a lead to a contact in Microsoft CRM
Learn to use Microsoft CRM to convert leads, including two ways to covert a lead to a contact and how to map CRM data from lead fields to a contact form. Ask the Expert
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Open source CRM implementation
Learn best practices to follow during an open source CRM implementation and get tips for using open source software. Also, read open source CRM case studies. Learning Guide