Evaluating CRM software

Email Alerts

Register now to receive SearchCRM.com-related news, tips and more, delivered to your inbox.
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

  • SAP to wrap Lighthammer technology into xApps

    SAP plans to wrap Lighthammer technology into an xApp composite application to provide analytics through Web-based dashboards.  Article | 23 Jun 2005

  • John Roberts: Web services and CRM, a marriage made by spin, part 2

    In part two of this exclusive interview, Roberts describes why CRM and Web services aren't a perfect couple and why proprietary vendors probably won't change their models.  Article | 22 Jun 2005

  • SugarCRM's CEO John Roberts: Why CRM fails, part 1

    SugarCRM CEO John Roberts explained why 80% of CRM projects fail and how to reverse the trend, while in part two he described why CRM and Web services aren't a perfect match.  Article | 17 Jun 2005

  • CRM any way you want it

    Buy, rent, rent-to-own -- the options for CRM software pricing continue to expand. Still, buyers should keep their eye on the total cost of ownership.  Article | 14 Jun 2005

  • SAP's CRM development plods on

    As SAP methodically builds out its CRM offering, users are starting to turn away from competitors like Siebel.  Article | 18 May 2005

  • Salesnet eyes bigger prize

    While hosted CRM has long been attractive to SMBs, Salesnet and its new CEO are focusing on the enterprise market and using integration to help get them there.  Article | 18 Apr 2005

  • CRM preps for Web services push

    CRM vendors are beginning to tout their Web services capabilities though widespread adoption is years away.  Article | 05 Apr 2005

  • ISM honors 29 as CRM's best

    ISM has identified 29 vendors in two categories for their CRM excellence in its annual awards. Implementation support and wireless functionality are emerging trends.  Article | 21 Mar 2005

  • Speech analytics to take off in 2005

    Advances in areas like emotion detection and word spotting could cause a spending surge in call center quality management technology.  Article | 07 Mar 2005

  • Murky future for PeopleSoft CRM a boon to Siebel

    With Oracle only offering PeopleSoft CRM in specific cases, and not sharing what those cases are, CRM suite vendors and composite applications should benefit.  Article | 04 Mar 2005

Back to top