Email Alerts
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Firm responds to blackout, worm worries
One security vendor is offering a free trial of its monitoring tool to show e-tailers and B2B sites how the East Coast blackout and Lovsan worm might be affecting their business. Article | 15 Aug 2003
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More information about Smart CRM
The Smart CRM conference , hosted by SearchCRM.com and the Peppers & Rogers Group, is fast approaching. The conference, taking place February 11-13 in Atlanta, is free to qualified professional... Article | 03 Aug 2003
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Siebel scores with HP rollout
Chalk up a big customer win for Siebel. One year after its merger with Compaq, HP is standardizing on Siebel and deploying thousands of CRM seats. Article | 01 Aug 2003
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Oracle takes new tack to vertical-specific CRM
The new Oracle E-Business Suite 11i.9 incorporates features designed for specific industries but delivers them in a way that differs from other CRM vendors. Article | 25 Jul 2003
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UpShot fires up new dashboard
The hosted CRM provider is giving users "at a glance" access to data and also planning new e-mail integration. Article | 25 Jul 2003
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Onyx, Pivotal make CRM fast and furious
Call it CRM without the wait. Onyx and Pivotal are launching fixed-cost programs designed to get customers up and running in a hurry. Article | 07 Jul 2003
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Oracle rolls out CRM service applications package
Oracle released its newest set of CRM service applications with an emphasis on field service operations. Article | 25 Jun 2003
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Amdocs eyes new verticals with upgraded CRM offering
Telecommunications specialist Amdocs has retooled its ClarifyCRM package with a focus on multichannel customer care in hopes of attracting attention in new vertical markets. Article | 24 Jun 2003
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Salesforce.com releases S3, its 'most significant step'
Salesforce.com is billing its new S3 release as its "most significant step forward." Building on the company's new application development platform, S3 features 100 enhancements. Article | 23 Jun 2003
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NetLedger to add commission calculator
Hosted CRM provider NetLedger is the first application service provider out of the gate with a commission calculator. Article | 18 Jun 2003