Evaluating CRM software

Discover resources for evaluating CRM software and find expert advice on how to research CRM software in this topic section. Find out how to evaluate CRM products using CRM software research and get expert insight into the advantages and disadvantages of CRM software and specific products. Find CRM software news and checklists for evaluating CRM applications, comparisons between SAP CRM, Oracle CRM, Siebel and Microsoft Dynamics CRM. Get tips on how to select the right CRM system and advice for selecting the right call center technology. Access screencast demonstrations of various CRM products including Oracle, Siebel, Microsoft and Salesforce.com. Use these resources to help you make the right choice for CRM technology.

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  • Paul Greenberg compares social CRM products

    Video - The author of CRM at the Speed of Light compares Oracle's social CRM offerings with those of Microsoft, SAP and Salesforce.com at OpenWorld and dishes on Marc Benioff's appearance.

  • Paul Greenberg on Oracle's CRM roadmap

    Video - Paul Greenberg, president of the 56 Group LLC and author of CRM at the Speed of Light, discussed Oracle's plans for its CRM roadmap, including a RESTful architecture, from the OpenWorld conference.

See also -Topics Related to Evaluating CRM:

Mobile CRM, Open source CRM, Small business CRM, Vertical CRM software