Evaluating SaaS CRM and CRM on demand software

• Lingering questions on Dreamforce, Chatter, social networks and enterprise applications Voices of CRM  |  23 Nov 2009

  Blog - Now that Salesforce.com has announced a collaboration platform, there are still questions around filtering and whether it's ready for the larger enterprise.

• An interview with Jeff Kaplan at Dreamforce 2009 SearchCloudComputing.com  |  20 Nov 2009

  Video - Jeff Kaplan of Think Strategies discussed the goals of Salesforce.com's new collaboration technology service known as Chatter and whether it could live up its billing as 'Facebook for the enterprise.'

• The benefits of being a Salesforce.com customer SearchCloudComputing.com  |  20 Nov 2009

  Video - Jack Miller, the CTO of a real estate brokerage in Austin, Texas, discusses the benefits of working with Salesforce.com.

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• Can you explain Salesforce.com integration capabilities?

  Ask the Expert - According to some experts, Salesforce.com integration capabilities are top notch. Find out how Salesforce.com integrates with other business applications.

• What are the benefits of the Force.com platform for a small business?

  Ask the Expert - Learn about two important features the Force.com platform offers for small businesses in this expert tip. Find out about the Salesforce.com API.

• Is on-premise CRM a bad investment given the growth of SaaS CRM?

  Ask the Expert - Are on-premise CRM investments a bad idea, given the growth of SaaS CRM software? Find out about both CRM deployment options in this expert tip.

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• The top on-demand CRM and SaaS CRM FAQs

  FAQ - Browse our list of the top on-demand CRM and SaaS CRM FAQs and learn about on-demand CRM vs. on-premise CRM, common SaaS CRM implementation pitfalls and SaaS security.

• SearchCRM.com product directory library

  Product directory - These product directories are designed to provide information to assist organizations in evaluating and purchasing CRM software, call center software and sales force automation software. Our product directories contain basic information about vendors and...

• Microsoft CRM demonstration screencast

  CRM Software Demos - Bill Patterson, group product manager for Microsoft CRM, demonstrates Microsoft's new on-demand application, scheduled for release in the second quarter of 2008

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• Hosted CRM 21 Nov 2006

  Word - Hosted CRM is an arrangement in which a company outsources some or all of its customer relationship management (CRM) functions to an application service provider (ASP). The hosted CRM model is said to increase return on investment (ROI) by decreasing...

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