Evaluating SaaS CRM and CRM on demand software

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  • Why cloud-based CRM systems make sense

    Cloud-based CRM systems can be more agile and flexible than on-premises applications, one expert argues. So, why aren't enterprises adopting them? Continue Reading

  • Hosted CRM

    Hosted CRM is an arrangement in which a company outsources some or all of its customer relationship management (CRM) functions to an application service provider (ASP). The hosted CRM model is said to increase return on investment (ROI) by ... Continue Reading

  • Software as a Service (SaaS)

    Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. Continue Reading

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