Evaluating SaaS CRM and CRM on demand software

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  • SaaS on the rise, but does it deliver?

    The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks. Hear from experts on the costs and ROI associated with SaaS a... 

  • Evaluating CRM: From SaaS to software, choosing the right CRM deployment style

    In this e-book, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organiza... 

  • Why cloud-based CRM systems make sense

    Cloud-based CRM systems can be more agile and flexible than on-premises applications, one expert argues. So, why aren't enterprises adopting them? 

  • Siebel may trigger hybrid approach with hosted CRM

    Siebel's new hosted CRM strategy may, in the short-term, force Siebel's sales force to work against itself. But in the long run, it may offer customers a transition. 

  • Hosted CRM or in-house CRM? It depends.

    In-house CRM provides more flexibility, but hosting is cheaper. Before you choose an approach, you should figure out which factors are most important to your project. 

  • Hosted or in-house CRM? It depends

    In-house CRM provides more flexibility, but hosting is cheaper. Before you choose an approach, you should figure out which factors are most important to your project. 

  • Hosted CRM

    Hosted CRM is an arrangement in which a company outsources some or all of its customer relationship management (CRM) functions to an application service provider (ASP). The hosted CRM model is said to increase return on investment (ROI) by decreasing... 

  • Software as a Service (SaaS)

    Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. 

About Evaluating SaaS CRM and CRM on demand software

Develop a Software as a Service (SaaS) strategy with the news, advice and resources in this section. Learn how to define hosted CRM and SaaS CRM vs. on-premise CRM. Find out about transitioning to SaaS CRM or from hosted CRM to on-premise CRM. Research issues like data security for SaaS CRM, SaaS customization and scalability for CRM on-demand and support and maintenance for SaaS CRM applications. Find advice on vendors and service providers in the SaaS market, including products like SAP CRM on demand, Oracle CRM on demand, Siebel on demand and Salesforce.com and how to determine if a SaaS CRM implementation is the right choice for your business.