Evaluating SaaS CRM and CRM on demand software

Blog - Now that Salesforce.com has announced a collaboration platform, there are still questions around filtering and whether it's ready for the larger enterprise.

Video - Jeff Kaplan of Think Strategies discussed the goals of Salesforce.com's new collaboration technology service known as Chatter and whether it could live up its billing as 'Facebook for the enterprise.'

Video - Jack Miller, the CTO of a real estate brokerage in Austin, Texas, discusses the benefits of working with Salesforce.com.

News - Sage and Consona are both offering cloud-based CRM software "in the cloud" running on Amazon's infrastructure, but there are differences between this and the SaaS model.

News - Microsoft has updated its SaaS CRM application and is offering six months free for Salesforce.com and Oracle CRM On Demand customers.

News - SuccessFactors has switched from Salesforce.com to Oracle On Demand back to Salesforce.com. What does it mean for SaaS pricing and what does it say about SaaS data migration?

Column - Cloud computing has more to offer the front office than the back office, Denis Pombriant suggests. Read his thoughts on the SaaS market and the benefits of cloud computing and SaaS CRM for the front office.

News - SAP's is now embracing multi-tenant Software as a Service as it builds out a new set of on-demand applicaitons.

News - Days after CEO Marc Benioff pronounced "The End of Maintenance" it appears the company is charging partners for support.

Article - SugarCRM has released a low-cost option and reduced fees for its existing offerings, and is offering on-premise and on-demand CRM together for one price. Microsoft released new financing.