Email Alerts
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Is benchmarking data the next big step for SaaS?
SaaS companies collect a wealth of information from their customers. Isn't about time they started sharing it? NetSuite plans to. Blog | 08 Sep 2011
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Benioff is a rock star and other notes from Dreamforce
Emptying out the reporter's notebook from Dreamforce and wondering about VMforce, HR in social media and Benioff's rock star status. News | 06 Sep 2011
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Salesforce beefs up database, Heroku, mobile offerings
Salesforce aims to broaden customer base by adding new functions to the core of its product line. News | 01 Sep 2011
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Salesforce.com reveals a Chatter-based social CRM plan
Salesforce.com gave Chatter the official nod by creating a social enterprise strategy with this collaboration tool as its centerpiece. News | 01 Sep 2011
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Salesforce Sandbox outage raises concerns about SLAs and SaaS testing
Salesforce.com's sandbox environment went down for six days last week. Does that impact your company's SLA with the company? Many are unsure. News | 01 Sep 2011
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Salesforce's DRO: First step to a private option?
In this video, Jeff Kaplan discusses Salesforce.com's new Database Rights Option (DRO) and what it means for the SaaS market including a possible private cloud. Blog | 01 Sep 2011
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Dreamforce '11 Special Report
Check out coverage of the Dreamforce ‘11 cloud computing conference with info on using Salesforce.com’s sales and service clouds, Chatter, Jigsaw, the Force.com and Database.com. Special Report | 26 Aug 2011
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CRM buyers say goodbye to cloud CRM/on-premises debate
The cloud CRM vs. on-premises CRM platform debate, once forefront for many buyers, is taking a back seat to more pressing business drivers as users chart their own courses. News | 23 Aug 2011
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SearchCRM Cloud Guide
More companies are considering SaaS CRM instead of on-premises systems. In this guide, find out how to incorporate cloud computing into CRM. News | 10 Aug 2011
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Gartner Magic Quadrant reveals fragmented social CRM market
Gartner recommends companies focus on business priorities and true engagement to make social CRM projects a success. News | 01 Aug 2011