Microsoft CRM News
March 16, 2017
The general release of Microsoft's latest product puts Slack square in its scope, with hopes of taking a chunk from the business chat market.
January 03, 2017
Predictive analytics, voice-activated devices and artificial intelligence will take shape as significant technology trends in 2017. Some still await further maturity.
December 06, 2016
While the Microsoft-Salesforce partnership was touted with great fanfare just two years ago, the relationship has since soured.
September 29, 2016
Dynamics 365, like all Microsoft products, is expected to receive an AI upgrade as CEO Satya Nadella touts the 'democratizing of AI' for its services.
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IT executives will best position themselves for change by embracing artificial intelligence. Expert Reda Chouffani shares three ways AI is being used by organizations. Continue Reading
Microsoft Dynamics CRM software is a customer relationship management package available in the cloud and on premises. Continue Reading
One company has tested several marketing automation software platforms and discovered that, with existing Salesforce technology, features may matter less than integration. Continue Reading
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Microsoft Dynamics CRM security can be onerous if you try and lock things down too much. Here is a rundown of features that can help you make Dynamics CRM 'usably secure.' Continue Reading
Combining ERP, CRM and business intelligence, Dynamics 365 will enable SMBs to increase efficiency and help eliminate limitations that other ERP systems have in place. Continue Reading
Microsoft promises Dynamics 365 will outshine every other ERP platform that will allow users to gain better customer insights and while keeping costs down. Continue Reading
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Artificial intelligence used to be the province of academia. But today, flavors of it, like Microsoft AI, are having a real-world impact on work. Continue Reading
Einstein, Salesforce's artificial intelligence, is embedded into all of the cloud company's apps with the goal of making sales, marketing and service users smarter. Continue Reading
It's still early days for location-based marketing, but recent integrations and acquisitions by Microsoft indicate it has LBM on its roadmap. Continue Reading
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Wondering how to customize and configure Microsoft CRM to meet your organizations’ business needs? Find out how to use Microsoft Dynamics CRM Help to easily make these changes. Continue Reading
If you’re having Microsoft CRM 4.0 performance problems, experts recommend following these specific guidelines. Continue Reading
Microsoft Dynamics CRM 4.0 does not provide survey questionnaire functionality out of the box, but here are three options for creating Microsoft CRM surveys. Continue Reading