Microsoft CRM

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About Microsoft CRM

Learn about Microsoft CRM, also known as Microsoft Dynamics CRM, and what functionality it offers for sales, customer service and marketing. Read how to determine if Microsoft CRM fits into the overall CRM strategy. Develop an understanding of Microsoft CRM software and CRM online -- and find out how to properly align systems with MS CRM. Review expert analysis of where Microsoft CRM fits into the CRM landscape and what the pros and cons of the software are.