Microsoft CRM

Microsoft CRM News

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Microsoft CRM Get Started

Bring yourself up to speed with our introductory content

  • CRM user interface guide

    This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards. Continue Reading

  • Microsoft Dynamics CRM 4.0: Special report

    In this Microsoft CRM special report, we've compiled the latest news and information on Microsoft Dynamics CRM 4.0. Browse recent headlines, expert advice, podcasts and screencasts and read exclusive coverage from Microsoft Convergence 2008. Continue Reading

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Evaluate Microsoft CRM Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

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Manage Microsoft CRM

Learn to apply best practices and optimize your operations.

  • Microsoft CRM fundamentals

    In Microsoft Dynamics CRM, entities like Accounts, Contacts, Leads, Opportunities, and Cases have the same or very similar functionality. This chapter from Microsoft Dynamics CRM 4.0 Unleashed discusses each of these functions in detail and also ... Continue Reading

  • Using the Microsoft CRM Mail Merge Wizard

    The Microsoft CRM Mail Merge option is a new feature that is now available in both the Internet Explorer and Microsoft Outlook client. This chapter from Microsoft Dynamics CRM 4.0 Unleashed gives detailed instructions for using Mail Merge in ... Continue Reading

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Problem Solve Microsoft CRM Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

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