New & Notable
Mobile CRM software News
August 01, 2014
After buying a majority stake in Komfo, CEM platform provider Sitecore has launched Sitecore Social, a social media marketing suite that allows marketers to publish content on those channels; and other CRM news.
July 11, 2014
Salesforce users can now use the Cirrus Insight Mobile app to access customer information through various mobile email platform options, and other CRM news.
July 07, 2014
Marketing software company Integrate announced it will join Marketo's LaunchPoint Ecosystem; other CRM news.
April 24, 2014
Salesforce has released Salesforce 1 Service Cloud SOS in beta, a mobile customer service application with live chat.
Mobile CRM software Get Started
Bring yourself up to speed with our introductory content
Apple’s iBeacon is a location-based service on Apple mobile devices, such as the iPhone, running the company’s operating system (iOS) that tracks the device’s location and can alert other apps when it approaches or leaves a location. Continue Reading
Location-based mobile application adoption is poised to take off, given technology improvements and cost reduction. Continue Reading
Mobile CRM applications help organizations keep up with their on-the-go customers, improve customer service and retain customer loyalty. Continue Reading
Evaluate Mobile CRM software Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Mobile customer relationship management software can benefit a variety of workers and industries. So, why is mobile CRM slow to take off? Continue Reading
Companies shouldn't rush into buying mobile sales force automation apps, but rather base the purchase on how teams really work. Continue Reading
Mobile POS systems free salespeople from being chained to registers, allowing them to serve customers where they are: on the retail floor. Continue Reading
Manage Mobile CRM software
Learn to apply best practices and optimize your operations.
Geolocation apps pair consumer preferences and location to provide real insight about customer preferences. But these apps pose data integration and privacy challenges galore. Continue Reading
In part one, we explored how companies are using geofencing to identify customers' location and target ads and offers to them based on data about their preferences. Here, we explore how geolocation technologies could predict the future. Continue Reading
Celso Mello, CIO at a provider of home heating and cooling services, talks about his path to IT-business alignment and success. Continue Reading
Problem Solve Mobile CRM software Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Even if you don't know it yet, mobile devices are butchering your old CRM business processes. Is your company ready for the adjustment? Continue Reading
The secret to modern multichannel CRM is engaging customers when they want it, how they want it. Read this tip by Brent Leary to learn more. Continue Reading
What are the secrets to keeping modern customers happy? Check out this tip to learn Brent Leary's top five customer engagement tips. Continue Reading