Email Alerts
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E-book: Taking mobile CRM beyond the sales force
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality. In this e-book, learn how mobile CRM can give your organization a competitive edge, both for your sal... E-Book
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Mobile business apps for real, but post-PC future likely a mirage
Although the use of mobile applications is growing rapidly in businesses, IT managers don't expect mobile devices to oust PCs from the workplace. Feature
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Tablets for business improve sales and CEM
Companies are increasingly giving their salespeople tablets so they can close deals without having to step foot in the office. Feature
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Mobile commerce apps deliver munchies and more to customers
The explosion of smartphones is leading a new trend in applications that lets customers buy a sub, board a plane or order theater tickets merely by touching a screen. Feature
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Success in mobile ECM governance comes with firm, flexible guidelines
Good mobile ECM governance adds more complexity when compared with general information governance and demands strong policies but flexible application for success, says consultant Steve Weissman. Feature
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CRM user interface guide
This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards. Report
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Power Selling: Seven Strategies for Cracking the Sales Code
In this tip, you'll find advice for sales managers and sales forces to create simple, effective sales strategies. This chapter focuses on utilizing the power of resource management as an important sales tool. Chapter Download Library
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Mobile CRM and sales force: Top ten buzzwords
Keep up with mobile technology with these top buzzwords. Mobile CRM devices let users take CRM and sales force automation (SFA) systems on the road for access anytime. Get a quick overview of popular terms related to the mobile CRM and sales force tr... Top 10 tips
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The New Solution Selling
This follow-up to the best-seller "Solution Selling" focuses on streamlining the sales process to achieve greater success in fewer steps and a shorter time frame. Chapter 1 focuses on the definition and philosophy of solution selling. Chapter Download Library
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Mobile CRM vendors quiz
Trouble keeping up with CRM mobile vendors? Enhance your knowledge with this quiz from SearchCRM.com. Learn about SFA vendors and resources. Quiz
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Retailer personalizes its service with mobile CRM
Harry Rosen, a high-end clothing retailer, won a Gartner’s CRM award for the way it uses mobile CRM in its stores, running CRM on smartphones and tablets. News | 28 Mar 2012
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Microsoft makes mobile move with next CRM release
Microsoft next release of Dynamics CRM includes a new mobile module, offering native support for most mobile devices. It also adds new social, compliance and reporting features. News | 06 Feb 2012
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Salesforce unveils Radian6 Social Marketing Cloud
Salesforce.com is continuing to deliver its social enterprise message with the unveiling of the Radian6 Social Marketing Cloud, a social marketing service that lets enterprises interact with customers. News | 30 Nov 2011
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Salesforce.com aims social collaboration tool at financial firms
With the upcoming release of Chatter auditing capabilities, Salesforce.com hopes to make the social collaboration tool more appealing to financial services firms and boost its overall market lead. News | 15 Nov 2011
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Sales automation tools and CRM redefining sales roles
The growth of sales automation tools and virtual shopping are creating a brave new sales world. News | 01 Jun 2011
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Mobile sales strategies mean more than just mobile CRM software
Creative companies are making broader use of smartphones than just email, phone and mobile CRM software, finding uses for GPS, cameras and other mobile applications. News | 10 Feb 2011
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What can CRM teach us about the future of mobile enterprise applications?
Mobile applications have evolved beyond email and CRM has often been next in line. What can mobilizing CRM teach us about mobilizing other enterprise applications? News | 08 Nov 2010
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SAP launches Business ByDesign for the iPhone
While there may not be as many Business ByDesign users as SAP would like, those users can now access an abbreviated version of the application just about anywhere they want – as long as they have an iPhone. News | 08 Oct 2010
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iPad for CRM finds a start in mobile field service
One furniture maker is rolling out the iPad with its delivery team, to improve the customer experience, go paperless and create efficiencies. News | 10 Aug 2010
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SAP, RightNow make CRM more mobile
With SAP's acquisition of Sybase and RightNow's new mobile capabilities, mobile CRM is taking off. Some early adopters are optimistic. News | 01 Jun 2010
- See more News on Mobile sales force
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The two impediments to real-time data warehousing
In order to achieve real-time data warehousing, there are two main issues you will have to address. Tip
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Tracking Email messages
Tip
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Evaluate mobile CRM only after improving sales force automation processes
Looking for case studies for mobile CRM? Read Liz Roche's advice on evaluating mobile CRM and the importance of looking closely at your sales force automation strategy. Ask the Expert
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User interfaces: Mobile CRM applications
Ensuring a successful CRM implementation requires a user-friendly, navigable user interface (UI). Compare the major vendor’s mobile UIs here. Photo Story
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Mobile business apps for real, but post-PC future likely a mirage
Although the use of mobile applications is growing rapidly in businesses, IT managers don't expect mobile devices to oust PCs from the workplace. Feature
-
Tablets for business improve sales and CEM
Companies are increasingly giving their salespeople tablets so they can close deals without having to step foot in the office. Feature
-
Mobile commerce apps deliver munchies and more to customers
The explosion of smartphones is leading a new trend in applications that lets customers buy a sub, board a plane or order theater tickets merely by touching a screen. Feature
-
Retailer personalizes its service with mobile CRM
Harry Rosen, a high-end clothing retailer, won a Gartner’s CRM award for the way it uses mobile CRM in its stores, running CRM on smartphones and tablets. News
-
Success in mobile ECM governance comes with firm, flexible guidelines
Good mobile ECM governance adds more complexity when compared with general information governance and demands strong policies but flexible application for success, says consultant Steve Weissman. Feature
-
Microsoft makes mobile move with next CRM release
Microsoft next release of Dynamics CRM includes a new mobile module, offering native support for most mobile devices. It also adds new social, compliance and reporting features. News
-
CRM user interface guide
This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards. Report
-
User interfaces: Mobile CRM applications
Ensuring a successful CRM implementation requires a user-friendly, navigable user interface (UI). Compare the major vendor’s mobile UIs here. Photo Story
-
Salesforce unveils Radian6 Social Marketing Cloud
Salesforce.com is continuing to deliver its social enterprise message with the unveiling of the Radian6 Social Marketing Cloud, a social marketing service that lets enterprises interact with customers. News
-
Salesforce.com aims social collaboration tool at financial firms
With the upcoming release of Chatter auditing capabilities, Salesforce.com hopes to make the social collaboration tool more appealing to financial services firms and boost its overall market lead. News
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About Mobile sales force
Get the latest mobile sales force resources in this topic section. Find tips for mobile sales force management and learn mobile sales force best practices. Browse the latest mobile sales force news headlines and find information on mobile sales vendors and mobile CRM technology. Get tips for managing a mobile sales force with mobile CRM technology from our industry experts. Read the top mobile CRM and sales force definitions in our buzzwords special report and get expert advice on evaluating mobile CRM. Browse our tips on deploying a mobile service solution. Listen to podcasts with mobile experts and get best practices and pitfalls for mobile CRM.