Open source CRM software

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  • Using open source software

    Using open source software means joining the larger open source community. In this chapter, learn about the advantages and disadvantages of open source software communities and find out how everyone involved can benefit from the decentralized and inf...  Chapter Download

  • Developing open source software

    The developers of the open source software development community are responsible for developing open source software. In this chapter, learn more about the open source development community, the type of people that write open source software and whet...  Chapter Download

  • Tips and best practices for implementing open source CRM

    When implementing open source CRM, pay attention to budget and functionality, as well as other CRM implementation best practices, says expert Richard Boardman.  Ask the Expert

  • Open source CRM software: Top five buzzwords

    Get the latest on open source CRM software with this collection of top buzzwords, including the latest terms and definitions related to the open source software trend.  Top five buzzwords

  • Open source group to focus on applications

    Representatives from CentricCRM, JasperSoft, SpikeSource and Adaptive Planning, among others, will launch an advocacy group for open source applications, according to reports.  News

  • Open source CRM offers entry point

    For the Oregon Department of Human Services, open source CRM offered a way to overhaul its spreadsheet-based system for less cost than a proprietary system. But experts caution that open source applications still lag in functionality.  News

  • JasperSoft releases open source reporting for SugarCRM

    JasperSoft has released an open source reporting engine for the SugarCRM suite. The downloadable product offers pre-set reports on transactions and customer interactions.  News

  • Open source vs. SaaS: What SMBs should know

    How big is your wallet? How high is your tolerance for complexity? These are just two of many factors to consider before you choose between open source or Software as a Service.  Column

  • IBM open sources search tool

    Big Blue is releasing its Unstructured Information Management Architecture to the open source community in a bid to ramp up adoption and force a new standard.  News

  • SugarCRM enhances open source offering

    The open source CRM vendor has added workflow management, a feature to convert e-mail to sales leads and enhancements to reporting, dashboards, campaign management and lead sharing.  News

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