Open source CRM software

Research open source CRM options with the news and advice in this topic section. Learn about the best open source software for CRM and find out which open source software is user friendly. Read expert advice to help you decide if open source is right for your organization. Learn the advantages and disadvantages of open source CRM, including the advantages and disadvantages of the SugarCRM product line. Find out how open source CRM compares to SaaS CRM and how contact centers are using open source software. Read expert advice about cost savings with open source CRM software. Find tips and techniques for implementing, using and managing open source software. Test your knowledge of open source vendors with our quiz and get an overview of open source CRM with a comprehensive learning guide.

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  • SugarCRM's new CEO on open source CRM and cloud computing 13 Aug 2009

    Article - Open source luminary Larry Augustin -- the new CEO at SugarCRM while the company looks for a permanent replacement for John Roberts -- discusses the CRM market and cloud computing.

  • Open source CRM offers entry point CFO.com  |  22 Jun 2009

    News - For the Oregon Department of Human Services, open source CRM offered a way to overhaul its spreadsheet-based system for less cost than a proprietary system. But experts caution that open source applications still lag in functionality.

  • SugarCRM CEO: 'In a way, open source and the cloud are the same thing' 13 Feb 2009

    Article - Fresh off SugarCRM's annual customer and developer conference, CEO John Roberts discussed his company's progress and developments with mobile and cloud computing.

  • Open source group to focus on applications Internetnews  |  07 Feb 2007

    News - Representatives from CentricCRM, JasperSoft, SpikeSource and Adaptive Planning, among others, will launch an advocacy group for open source applications, according to reports.

  • Contact centers opening to open source 31 Jan 2007

    Article - While open source has made headway in the CRM market with SFA, it's taking longer to penetrate the contact center. That's slowly changing, particularly with outsourcers.

  • Open source CRM hits milestone, still trails SaaS 20 Dec 2006

    Article - SugarCRM has reached 1,000 customers with its open source CRM application and counts Starbucks as a customer, but it may not be the disruptive force experts predicted.

  • Open source CRM meets SaaS CRM 04 Oct 2006

    Article - While SugarCRM is releasing its commercial open source SugarExchange, Salesforce.com is welcoming open source applications to AppExchange.

  • CIOs opening up to open source 02 Aug 2006

    Article - Cost-conscious CIOs in the midmarket are turning to open source CRM and other applications for the lower costs, but there are risks.

  • Open source CRM offers entry point CFO.com  |  26 Jul 2006

    News - For the Oregon Department of Human Services, open source CRM offered a way to overhaul its spreadsheet-based system for less cost than a proprietary system. But experts caution that open source applications still lag in functionality.

  • JasperSoft releases open source reporting for SugarCRM TMCnet  |  29 Jun 2006

    News - JasperSoft has released an open source reporting engine for the SugarCRM suite. The downloadable product offers pre-set reports on transactions and customer interactions.

See also -Topics Related to Open source CRM:

Evaluating CRM, Mobile CRM, Small business CRM, Vertical CRM software