New & Notable
SaaS CRM and CRM on demand vendors News
October 21, 2014
From the Salesforce Analytics Cloud to the Sales and Service Clouds, Dreamforce 2014 attendees want ROI from their investment in Salesforce's platform.
September 25, 2014
There's been buzz about new BI capabilities -- known as the 'Analytics Cloud' -- to be built into Salesforce.com.
July 11, 2014
Salesforce users can now use the Cirrus Insight Mobile app to access customer information through various mobile email platform options, and other CRM news.
June 20, 2014
Salesforce.com's upgrade of its Desk.com application includes a new agent console, a mobile app and new reporting capabilities.
SaaS CRM and CRM on demand vendors Get Started
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The Internet of Things needs a CRM platform to corral the intelligence that these devices generate. Continue Reading
In Salesforce's tenure in the CRM market, the company has made its mark on cloud and mobility but also on redefining relationships with customers. Continue Reading
Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. Continue Reading
Evaluate SaaS CRM and CRM on demand vendors Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
CRM platforms could connect traditionally back-office applications such as ERP systems, HR and so on. Could CRM make ERP irrelevant? Continue Reading
Companies are turning to CRM to build new customer-facing applications. Does this kind of CRM development save time and money? Continue Reading
Denis Pombriant sees Salesforce.com's new screen sharing and instant messaging features as long-overdue changes to front office collaboration. Continue Reading
Product ReviewsPowered by IT Central Station
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Use Of Solution: 7 years Valuable Features: Ability to work out the CRM and customize it, without too much help. Improvements To...Continue Reading
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Salesforce gets 5 stars in terms of overall value and features. Use Of Solution: Just over five years Valuable Features: Multiple...Continue Reading
Could add more options to customize the user interface but has sped up development and delivery within the organization.Powered by IT Central Station
Use Of Solution: I have been using the solution for 3 years. Valuable Features: The ability to customize many things, from the UI to the...Continue Reading
Manage SaaS CRM and CRM on demand vendors
Learn to apply best practices and optimize your operations.
Companies are often eager to get CRM systems up and running as fast as they can. But beware the premature go-live date. Continue Reading
Customer sales analytics can indicate some important data correlations, but for real insight and better sales forecasting methods you need modeling. Continue Reading
Successful integration between Software as a Service (SaaS) CRM and ERP systems depends on a number of factors that differ according to complexity. Mashups will serve a 15- to 20-seat deployment well. Continue Reading
Problem Solve SaaS CRM and CRM on demand vendors Issues
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Expert Denis Pombriant explains what companies need to consider to ensure they select the best cloud CRM software for their needs. Continue Reading
NetSuite is offering a number of connectors between its ERP and e-commerce SaaS applications to Salesforce.com via partners. Continue Reading
Discover how to compare Oracle pricing and licensing fees to prices from Salesforce.com and Microsoft. Learn about cost advantages of SaaS CRM for small businesses. Continue Reading