SaaS CRM and CRM on demand vendors

Blog - Now that Salesforce.com has announced a collaboration platform, there are still questions around filtering and whether it's ready for the larger enterprise.

Video - Jeff Kaplan of Think Strategies discussed the goals of Salesforce.com's new collaboration technology service known as Chatter and whether it could live up its billing as 'Facebook for the enterprise.'

Video - Jack Miller, the CTO of a real estate brokerage in Austin, Texas, discusses the benefits of working with Salesforce.com.

News - Salesforce.com is building the "Facebook for the enterprise," a collaboration tool that sits within its application and integrates people, content and applications.

News - Sage and Consona are both offering cloud-based CRM software "in the cloud" running on Amazon's infrastructure, but there are differences between this and the SaaS model.

News - Microsoft has updated its SaaS CRM application and is offering six months free for Salesforce.com and Oracle CRM On Demand customers.

News - Marc Benioff, who invested heavily in a booth and an appearance at Oracle's OpenWorld, claimed companies can deploy Oracle and Salesforce.com together.

Article - Oracle, Salesforce.com and RightNow all took significant steps toward beefing up their customer service capabilities with customer communities and self-service features.

News - SuccessFactors has switched from Salesforce.com to Oracle On Demand back to Salesforce.com. What does it mean for SaaS pricing and what does it say about SaaS data migration?

Column - Salesforce.com jumped into the market for contact management software today with a lightweight, low-cost option to compete with Sage's recently updated ACT!