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Who says tech people can't be wordsmiths?
In the spirit of The Washington Post Style Invitational, SearchCRM.com has dreamt up a bunch of CRM IT sniglets. IT Sniglets
- See More: Essential Knowledge on Sales force automation software
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Microsoft makes mobile move with next CRM release
Microsoft next release of Dynamics CRM includes a new mobile module, offering native support for most mobile devices. It also adds new social, compliance and reporting features. News | 06 Feb 2012
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Sales software report: SFA, analytics on the rise, Excel use falls
Sales organizations are decreasing their use of Microsoft Excel, while adding sales force automation tools and strongly considering analytics, according to a new benchmarking report. News | 16 Jan 2012
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Salesforce, SAP, Oracle get ready for HR software battle
With the planned acquisition of Rypple, cloud giant Salesforce.com intends to target SAP and Oracle in the human resources software market. News | 16 Dec 2011
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Salesforce.com aims social collaboration tool at financial firms
With the upcoming release of Chatter auditing capabilities, Salesforce.com hopes to make the social collaboration tool more appealing to financial services firms and boost its overall market lead. News | 15 Nov 2011
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Collaboration, content management part of CRM overhaul at Yahoo
Yahoo overhauled its CRM and content delivery system with a social component using Salesforce Content and Chatter, not SFA. The director of global sales explained how. Blog | 28 Jun 2011
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Is it time to spend on sales performance management software?
Is it time to give up the spreadsheet? New sales performance management software is giving managers tools to better forecast sales. News | 14 Jun 2011
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Sales automation tools and CRM redefining sales roles
The growth of sales automation tools and virtual shopping are creating a brave new sales world. News | 01 Jun 2011
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KPIs for successful CRM software adoption not so simple
An executive sponsor is great, but when it comes to ensuring CRM adoption, some well-thought-out KPIs can make all the difference. News | 22 Sep 2010
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Establish sales management processes before new CRM projects, users warn
Much of the hard work of a CRM implementation is ironing out the sales processes before selecting SFA software, say experts and end users. News | 08 Jul 2010
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Salesnet re-emerges from RightNow acquisition with new SaaS SFA
Four years after it was acquired by RightNow and two years since revamping its strategy, Salesnet is returning to the market for SaaS SFA software. News | 12 Mar 2010
- See More: News on Sales force automation software
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sales force automation (SFA)
defintion from whatis.com Tip
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Helping the sales force StayinFront
New sales force automation tool helps Cytyc stay in front Tip
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Service providers simplify optical networking
Tip
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Understanding the Microsoft CRM sales process and how to convert leads
Find out what you need to know about the Microsoft CRM sales process to convert leads to opportunities and accounts and complete the Microsoft Dynamics CRM sales cycle. Answer
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Is Siebel SFA a good choice in today's market?
Is Siebel still the best option for sales force automation (SFA)? Read Bill Band's answer here. Ask the Expert
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Secrets to salesforce automation software adoption
Lack of salesforce automation software adoption is the number one reason that SFA implementations don't meet expectations, says Liz Roche in this expert tip. She offers some ideas on getting your sales reps to use SFA software here. Ask the Expert
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The difference between up selling and cross selling
In this sales tip from expert Liz Roche, you'll learn the definition of up selling and cross selling, plus up selling and cross selling techniques. Ask the Expert
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Can SFA software shorten the sales cycle?
In this expert tip, salesforce automation expert Liz Roche points out that no SFA software on the planet will, on its own, shorten a sales cycle. Learn tips to create a sales strategy in this expert response. Ask the Expert
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Top SFA vendors for a 250-member salesforce
Liz Roche answers a SearchCRM.com reader's question about the best salesforce automation (SFA) software for a 250-person sales force, and she gives advice and recommendations including Microsoft CRM, NetSuite, Salesforce.com or RightNow. Ask the Expert
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Sales forecasting can be improved by encouraging accuracy of the sales force automation system
SFA expert Liz Roche offers some guidelines for keeping up with our sales forecasting in this expert tip. Ask the Expert
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Sales training on mobile technology -- how to create sales incentive
Read effective methods for sales training from sales force automation expert Liz Roche in this expert tip. Ask the Expert
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How sales reps can extend a customer interaction to a pervasive customer relationship
Encouraging sales reps to use CRM technology once prospects have turned into customers may not be easy, but it will prove profitable for sales and other departments, SFA expert Liz Roche says. Ask the Expert
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CRM vs. portal tool
Ask the Expert
- See More: Expert Advice on Sales force automation software
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User interfaces: CRM-Outlook integration
Face it, sales reps spend more time in Outlook than any other application. That’s what makes CRM-Outlook integration so important. Compare the major CRM vendors’ email integration here. Photo Story
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User interfaces: Mobile CRM applications
Ensuring a successful CRM implementation requires a user-friendly, navigable user interface (UI). Compare the major vendor’s mobile UIs here. Photo Story
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CRM user interfaces: Sales dashboard examples
Sales dashboards provide at-a-glance insight into key metrics, be it the sales pipeline, progress to goal or account activities. These screenshots of sales dashboard user interfaces from several CRM vendors. Photo Story
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Five tips for deploying sales performance management for maximum return
Today's organizations are looking to sales performance management, but many companies lack a clear direction for how to deploy and make the most of these tools. In this podcast, Mark Smith of Ventana Research provides tips and best practices for util... Podcasts
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Microsoft makes mobile move with next CRM release
Microsoft next release of Dynamics CRM includes a new mobile module, offering native support for most mobile devices. It also adds new social, compliance and reporting features. News
-
Sales software report: SFA, analytics on the rise, Excel use falls
Sales organizations are decreasing their use of Microsoft Excel, while adding sales force automation tools and strongly considering analytics, according to a new benchmarking report. News
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CRM user interface guide
This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards. Report
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User interfaces: CRM-Outlook integration
Face it, sales reps spend more time in Outlook than any other application. That’s what makes CRM-Outlook integration so important. Compare the major CRM vendors’ email integration here. Photo Story
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User interfaces: Mobile CRM applications
Ensuring a successful CRM implementation requires a user-friendly, navigable user interface (UI). Compare the major vendor’s mobile UIs here. Photo Story
-
CRM user interfaces: Sales dashboard examples
Sales dashboards provide at-a-glance insight into key metrics, be it the sales pipeline, progress to goal or account activities. These screenshots of sales dashboard user interfaces from several CRM vendors. Photo Story
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Salesforce, SAP, Oracle get ready for HR software battle
With the planned acquisition of Rypple, cloud giant Salesforce.com intends to target SAP and Oracle in the human resources software market. News
-
Salesforce.com aims social collaboration tool at financial firms
With the upcoming release of Chatter auditing capabilities, Salesforce.com hopes to make the social collaboration tool more appealing to financial services firms and boost its overall market lead. News
-
Collaboration, content management part of CRM overhaul at Yahoo
Yahoo overhauled its CRM and content delivery system with a social component using Salesforce Content and Chatter, not SFA. The director of global sales explained how. Blog
-
Is it time to spend on sales performance management software?
Is it time to give up the spreadsheet? New sales performance management software is giving managers tools to better forecast sales. News
- See More: All on Sales force automation software
About Sales force automation software
Find sales force automation software resources in this topic section. Get advice on building a sales force automation strategy and learn how to define a sales strategy. Read about the advantages of sales force automation and get SFA product reviews from industry experts, as well as tips for evaluating SFA software vendors. Read case studies on sales force automation systems. Learn how to build and manage a successful sales force with our Sales Force Automation Learning Guide and get expert advice on hosted SFA. Read about the benefits of mobile CRM and how it can help your sales force. Learn the difference between up-selling and cross-selling with our tips. Find out if SFA software can help shorten the sales cycle and get valuable tips for optimizing SFA technology within your organization.