Email Alerts
-
Revenue performance management touted as key to e-commerce
Integrating sales and marketing and pursuing customer leads to the end make for successful new revenue cycle, the CEO of Marketo said at the Enterprise 2.0 conference. News | 27 Jun 2012
-
IBM taps Varicent for its sales and performance management software
IBM continues its analytics buying spree with plans to acquire sales and performance management software company Varicent Software Inc. News | 13 Apr 2012
-
Virtual agents go from service to sales for antivirus software maker
Better technology and consumers eager to avoid phone calls are increasing the use of virtual agents for customer service, but one pioneer is adding them to online sales as well. News | 27 Feb 2012
-
Sales software report: SFA, analytics on the rise, Excel use falls
Sales organizations are decreasing their use of Microsoft Excel, while adding sales force automation tools and strongly considering analytics, according to a new benchmarking report. News | 16 Jan 2012
-
Companies need to nail down chief customer officer role
Companies must precisely define role for chief customer officers to ensure success. News | 16 Aug 2011
-
Collaboration, content management part of CRM overhaul at Yahoo
Yahoo overhauled its CRM and content delivery system with a social component using Salesforce Content and Chatter, not SFA. The director of global sales explained how. Blog | 28 Jun 2011
-
Is it time to spend on sales performance management software?
Is it time to give up the spreadsheet? New sales performance management software is giving managers tools to better forecast sales. News | 14 Jun 2011
-
Sales automation tools and CRM redefining sales roles
The growth of sales automation tools and virtual shopping are creating a brave new sales world. News | 01 Jun 2011
-
Sales can’t thrive on CRM tools alone
Sales teams need dynamic processes as much as CRM tools to boost win rates. A recent survey from CSO Insights offers intriguing benchmarking data. News | 21 Apr 2011
-
Column: Video -- the front-office star turn
Some CRM vendors have quantified their return on online videos and are using it effectively as a sales tool. It’s something others can learn from, according to Denis Pombriant. News | 21 Feb 2011