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CRM user interface guide
This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards. Report
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Beginning a Salesforce.com CRM or SFA project
A key success factor for any CRM or or sales force automation (SFA) project is making sure to plan out the project ahead of time. This chapter explains the requirements, schedules and costs that are involved in completing a Salesforce.com project suc... Chapter Download
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Salesforce.com for dummies: Organizing reports
Get tips for organizing reports in Salesforce.com, including step-by-step instructions for naming, exporting and printing detailed reports. Chapter Download
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Salesforce.com for Dummies: Web reporting tools
This chapter from Salesforce.com for Dummies explains in detail how to use, modify, create and organize reports in Salesforce.com. Chapter Download
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Salesforce.com for Dummies: Report features and functionality
Learn about Salesforce.com report features and functionality in this chapter from Salesforce.com for Dummies. Chapter Download
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Evaluating sales force automation (SFA) software vendors
In this section of the sales force automation (SFA) guide, review top vendors and options including hosted SFA to help you decide if SFA is the right choice for your organization. Learning Guide
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Sales Force Automation Learning Guide
This guide introduces the fundamentals of sales force automation (SFA), offers expert advice on SFA and includes content on other sales-related topics, including sales effectiveness. Learning Guide
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CRM software demonstration screencasts
Get a sneak peek at 10 CRM software user interfaces with these software demos. We recorded real-life samples of user interfaces to show how these systems perform basic tasks. CRM Software Demos
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10. Salesforce.com
Learn the response to the tenth question in SearchCRM.com's exclusive mobile CRM quiz. Read the answer and more detailed information on mobile vendors and SFA. Quiz
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Company finds cloud ERP integration brings plenty of on-premises work
In-house Oracle expertise proved crucial to integrating Salesforce.com’s CRM application through the Informatica Cloud service. News | 02 Feb 2012
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Salesforce.com rebuilds Assistly into Desk.com, a help desk for SMBs
Salesforce.com has turned its acquisition of Assistly into a new customer service application, targeted specifically at the SMB market. News | 31 Jan 2012
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Standards, clear-cut touchpoints vital to cloud ERP integration
Integrating cloud applications with on-premises ERP presents a long list of challenges. Industry experts weigh in on what to tackle first and how. News | 27 Jan 2012
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Social, acquisitions, CEM topped CRM news in 2011
In 2011, CRM professionals were faced with acquisitive vendors, a social tidal wave, a push for mobile computing and the never-ending demands for better, faster customer management systems. News | 22 Dec 2011
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Salesforce, SAP, Oracle get ready for HR software battle
With the planned acquisition of Rypple, cloud giant Salesforce.com intends to target SAP and Oracle in the human resources software market. News | 16 Dec 2011
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Salesforce unveils Radian6 Social Marketing Cloud
Salesforce.com is continuing to deliver its social enterprise message with the unveiling of the Radian6 Social Marketing Cloud, a social marketing service that lets enterprises interact with customers. News | 30 Nov 2011
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Salesforce.com aims social collaboration tool at financial firms
With the upcoming release of Chatter auditing capabilities, Salesforce.com hopes to make the social collaboration tool more appealing to financial services firms and boost its overall market lead. News | 15 Nov 2011
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Salesforce beefs up database, Heroku, mobile offerings
Salesforce aims to broaden customer base by adding new functions to the core of its product line. News | 01 Sep 2011
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Salesforce Sandbox outage raises concerns about SLAs and SaaS testing
Salesforce.com's sandbox environment went down for six days last week. Does that impact your company's SLA with the company? Many are unsure. News | 01 Sep 2011
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Salesforce jumps into collaboration technology software market with Chatter
Salesforce.com is building the "Facebook for the enterprise," a collaboration tool that sits within its application and integrates people, content and applications. Article | 20 Nov 2009
- See More: News on Salesforce CRM
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Can you explain Salesforce.com integration capabilities?
According to some experts, Salesforce.com integration capabilities are top notch. Find out how Salesforce.com integrates with other business applications. Ask the Expert
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Tips for migrating from Salesforce.com to Microsoft CRM
When migrating from Salesforce.com to Microsoft CRM, it is important to consider data cleansing and conversion, application configuration, customization and reporting. Ask the Expert
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Will Salesforce.com's Apex change the SaaS market?
Wondering how Salesforce.com's new programming language, Apex, will change the market and what it means for current Salesforce.com customers? Read advice from Steve Raye in this expert Q/A. Ask the Expert
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Salesforce.com vs. SalesLogix
Choosing between Salesforce.com and SalesLogix? Read CRM software expert Paul Greenberg's advice in this exert tip. Ask the Expert
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Top SFA vendors for a 250-member salesforce
Liz Roche answers a SearchCRM.com reader's question about the best salesforce automation (SFA) software for a 250-person sales force, and she gives advice and recommendations including Microsoft CRM, NetSuite, Salesforce.com or RightNow. Ask the Expert
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Evaluate mobile CRM only after improving sales force automation processes
Looking for case studies for mobile CRM? Read Liz Roche's advice on evaluating mobile CRM and the importance of looking closely at your sales force automation strategy. Ask the Expert
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Evaluating Siebel CRM On Demand versus Salesforce.com
Deciding between Siebel and Salesforce.com for CRM on demand? Read this expert tip first. Ask the Expert
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User interfaces: CRM-Outlook integration
Face it, sales reps spend more time in Outlook than any other application. That’s what makes CRM-Outlook integration so important. Compare the major CRM vendors’ email integration here. Photo Story
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User interfaces: Mobile CRM applications
Ensuring a successful CRM implementation requires a user-friendly, navigable user interface (UI). Compare the major vendor’s mobile UIs here. Photo Story
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CRM user interfaces: Sales dashboard examples
Sales dashboards provide at-a-glance insight into key metrics, be it the sales pipeline, progress to goal or account activities. These screenshots of sales dashboard user interfaces from several CRM vendors. Photo Story
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Company finds cloud ERP integration brings plenty of on-premises work
In-house Oracle expertise proved crucial to integrating Salesforce.com’s CRM application through the Informatica Cloud service. News
-
Salesforce.com rebuilds Assistly into Desk.com, a help desk for SMBs
Salesforce.com has turned its acquisition of Assistly into a new customer service application, targeted specifically at the SMB market. News
-
Standards, clear-cut touchpoints vital to cloud ERP integration
Integrating cloud applications with on-premises ERP presents a long list of challenges. Industry experts weigh in on what to tackle first and how. News
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CRM user interface guide
This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards. Report
-
User interfaces: CRM-Outlook integration
Face it, sales reps spend more time in Outlook than any other application. That’s what makes CRM-Outlook integration so important. Compare the major CRM vendors’ email integration here. Photo Story
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User interfaces: Mobile CRM applications
Ensuring a successful CRM implementation requires a user-friendly, navigable user interface (UI). Compare the major vendor’s mobile UIs here. Photo Story
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CRM user interfaces: Sales dashboard examples
Sales dashboards provide at-a-glance insight into key metrics, be it the sales pipeline, progress to goal or account activities. These screenshots of sales dashboard user interfaces from several CRM vendors. Photo Story
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Social, acquisitions, CEM topped CRM news in 2011
In 2011, CRM professionals were faced with acquisitive vendors, a social tidal wave, a push for mobile computing and the never-ending demands for better, faster customer management systems. News
-
Salesforce, SAP, Oracle get ready for HR software battle
With the planned acquisition of Rypple, cloud giant Salesforce.com intends to target SAP and Oracle in the human resources software market. News
-
Salesforce unveils Radian6 Social Marketing Cloud
Salesforce.com is continuing to deliver its social enterprise message with the unveiling of the Radian6 Social Marketing Cloud, a social marketing service that lets enterprises interact with customers. News
- See More: All on Salesforce CRM
About Salesforce CRM
Get an understanding of Salesforce CRM. Discover how field agents can use Salesforce mobile to with their mobile devices to keep track of reports and events as well as view dashboards. Learn about the different Salesforce apps, including the Do.com project management app and others available on the AppExchange. Compare and contrast SFDC to other CRM systems. Learn about new developments in the Salesforce cloud, including Force.com and determine whether the Salesforce cloud computing platform from Salesforce.com can meet the needs of your CRM team.