Small business CRM

Learn about small business CRM software and midmarket CRM products in this topic section. Use these resources to learn how CRM software can benefit your small business or midmarket organization. Find out about the leading CRM software for small and medium-sized businesses (SMBs), and get up to date on the latest news about CRM in the SMB space. Get expert insight on Microsoft CRM small business software and find tips for implementing and managing software from Microsoft for SMBs. Compare and contrast various CRM products for a small business or medium-sized company, and find best practices for implementing, managing and maintaining midmarket CRM solutions and small business CRM software.

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  • Microsoft to add CRM accelerators, online marketplace 09 Jul 2008

    Article - Microsoft is turning to its substantial partner channel to build out its CRM capabilities, developing a site to help customers connect with partners and an accelerator program.

  • Oracle previews Fusion, Web 2.0 apps 14 Nov 2007

    Article - Oracle executives at OpenWorld said they're sticking with their pledge to deliver the first Fusion applications in 2008, and they offered a glimpse of what the apps will look like.

  • Midmarket slow to adopt CRM eChannelLine  |  25 Oct 2006

    News - According to a recent report, just 35% of midmarket companies are currently using a CRM product. These businesses require the same complexity but at a lower cost.

  • Oracle, SAP set sights on small business Financial Times  |  18 Oct 2006

    News - Small and medium-sized businesses can expect a call from Oracle and SAP as the software giants look to expand their applications business.

  • Mobile CRM sees midmarket momentum 28 Sep 2006

    Article - A series of software releases, partnerships and acquisitions is bringing mobile CRM technology to a wider range of organizations.

  • Targeting, segmenting SMBs crucial to marketers destinationCRM  |  22 Aug 2006

    News - A recent report from Experian finds that incorporated and unincorporated businesses have differing demographics and marketers need to leverage those differences.

  • CRM consolidation leaves midmarket users wary 09 Aug 2006

    Article - A recent Gartner research note offers midmarket CRM customers some advice on how to navigate the shifting CRM landscape amidst market consolidation.

  • Oracle eyeing midmarket through Fusion eWEEK  |  27 Apr 2006

    News - A separate suite of products aimed at the midmarket, once Oracle's Fusion project is complete, is not out of the question. For now, the company remains focused on accelerators.

  • Open source vs. SaaS: What SMBs should know 02 Mar 2006

    Column - How big is your wallet? How high is your tolerance for complexity? These are just two of many factors to consider before you choose between open source or Software as a Service.

  • CRM suites for SMBs 15 Feb 2006

    Column - Salesforce.com may be the No. 1 hosted CRM software, but there are plenty of alternatives with more services and smaller price tags for SMBs.

See also -Topics Related to Small business CRM:

Evaluating CRM, Mobile CRM, Open source CRM, Vertical CRM software