Social CRM and Web 2.0

Social CRM and Web 2.0 News

View All News

Social CRM and Web 2.0 Get Started

Bring yourself up to speed with our introductory content

  • Oracle Commerce Platform

    Oracle Commerce Platform is omnichannel technology that integrates customer data into a 360-degree customer view. Find out more in this definition. Continue Reading

  • SAP Beyond CRM

    SAP Beyond CRM connects a customer's interactions and data, regardless of where transactions take place. Continue Reading

  • Microsoft Dynamics 365

    Microsoft Dynamics 365 is a new service that integrates Microsoft’s CRM system with ERP data as well as with Office 365 to give sales people greater data intelligence about customer records in terms of customer transactions, customer behavior and ... Continue Reading

View All Get Started

Evaluate Social CRM and Web 2.0 Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

View All Evaluate

Manage Social CRM and Web 2.0

Learn to apply best practices and optimize your operations.

View All Manage

Problem Solve Social CRM and Web 2.0 Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

View All Problem Solve