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Software as a Service CRM and CRM on demand News
July 29, 2016
CRM users and industry insiders look at promises and history to predict how Oracle's acquisition of NetSuite's cloud applications might play out.
February 09, 2016
Recent upgrades to Salesforce Lightning may benefit customers who can now build new apps -- but how will it affect partners who have apps that tackle the same problems?
December 16, 2015
A new partnership will bring the cloud file-sharing capability of Box to Salesforce.
November 20, 2015
At Oracle OpenWorld 2015, Oracle continued to demonstrate its focus on the cloud, with execs claiming superiority over rival cloud vendors. Access our full coverage in this guide.
Software as a Service CRM and CRM on demand Get Started
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Software as a service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. Continue Reading
If your company has alerted you about an imminent Salesforce server switch by the CRM provider, here's a step-by-step process to ensure a smooth transition. Continue Reading
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Evaluate Software as a Service CRM and CRM on demand Vendors & Products
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This buyer's guide examines the key factors that can help simplify your search for the CRM product that best meets your organization's needs and objectives. Continue Reading
Whether you're a large enterprise or an SMB, we've narrowed your search for the best CRM software by comparing both on-premises and SaaS offerings from the top 11 vendors. Continue Reading
The Oracle CX Cloud provides large enterprises with platforms that offer customer engagement tools to support and enhance their sales, marketing and customer interaction needs. Continue Reading
Manage Software as a Service CRM and CRM on demand
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Moving away from legacy CRM to cloud-based systems that can integrate big data and machine learning should be a top priority for businesses, say CRM professionals. Continue Reading
The capabilities brought about by predictive analytics have helped sales intelligence tools evolve. Find out how your organization can benefit from them in this podcast. Continue Reading
Salesforce can power serious business insight with analytics and other tools, but only when the system houses clean data that's well-maintained. Continue Reading
Problem Solve Software as a Service CRM and CRM on demand Issues
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The Internet of Things needs a CRM platform to corral the intelligence that these devices generate. Continue Reading
In Salesforce's tenure in the CRM market, the company has made its mark on cloud and mobility but also on redefining relationships with customers. Continue Reading
Even if you don't know it yet, mobile devices are butchering your old CRM business processes. Is your company ready for the adjustment? Continue Reading