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Software as a Service CRM and CRM on demand News
November 20, 2015
At Oracle OpenWorld 2015, Oracle continued to demonstrate its focus on the cloud, with execs claiming superiority over rival cloud vendors. Access our full coverage in this guide.
September 25, 2015
CFOs are warming to the idea of storing financial data in the cloud, says Jeremy Roche, CEO of FinancialForce.com.
September 01, 2015
When Lexmark took on FinancialForce to manage its technology services projects, its ability to provide services blossomed
April 30, 2015
Only a few companies could afford to buy Salesforce.com. Is a buyout on the horizon, though?
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For the 99% of you who are nontechies, there are resources out there to turn you into a Salesforce developer and get you connected in the community. Continue Reading
Wearable computing can gather data that gets crunched in real time with a device as small as a USB stick. But wearables are mostly single-purpose. Continue Reading
The Internet of Things needs a CRM platform to corral the intelligence that these devices generate. Continue Reading
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The Act-On marketing automation platform provides SMBs with a number of tools to help them reach their sales and marketing goals, and enhance their customer engagement strategy. Continue Reading
Zendesk customer service software provides users with tools to help manage and improve their customer engagement strategies and customer support services goals. Continue Reading
Salesforce Lightning UI was updated this fall, enabling even greater ease of use, but pain points still exist in the platform. Continue Reading
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Companies that want to take advantage of the Internet of Things need to put customers at the center of their strategies to deliver on their expectations. Continue Reading
CRM systems abound with different functionality and features in today's market. But is that a blessing or a curse for CRM buyers? Continue Reading
By untethering applications from a company's servers or an employee's individual desktop, cloud computing has enabled workers to collaborate in new and more efficient ways. Continue Reading
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In Salesforce's tenure in the CRM market, the company has made its mark on cloud and mobility but also on redefining relationships with customers. Continue Reading
Even if you don't know it yet, mobile devices are butchering your old CRM business processes. Is your company ready for the adjustment? Continue Reading
The subscription-based service business model has blown away the older structures of many marketplaces. Here are how-tos on migrating to the model. Continue Reading