Email Alerts
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Witness banks on finance vertical
The WFO vendor bought financial workforce management specialists Demos Consulting and Exametric for $29 million cash. They will be combined to focus on retail banking. News | 04 Oct 2006
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SAS builds out vertically
At its users group conference, SAS released enhancements to financial services, manufacturing, retail and telecommunications and outlined a data integration platform. News | 30 Mar 2006
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CRM buyers focus on integration, vertical focus
Companies are selecting CRM technology based not on a product's innovation or simplicity but how it integrates with other applications and its vertical focus, according to IDC. News | 26 Jan 2006
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Ellison promises verticals, open standards
CEO Larry Ellison's OpenWorld keynote speech included ambitious plans for vertical offerings, open standards, BI and automation. Article | 22 Sep 2005
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CRM makes manufacturing push
CRM vendors are improving on dealer contact, service parts tracking and sales management applications in an effort to target manufacturers. News | 21 Jul 2005
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Siebel and Salesforce.com take different vertical paths
Siebel has some catching up to do in the hosted CRM game and has come out with vertical versions, a contrast to its main rival's approach which relies on customization. News | 31 Mar 2005
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Pivotal builds vertical
Pivotal has entered a partnership with New Home Technologies, a home builders and home appliance consortium, to expand on its vertical CRM for home builders. News | 20 Jan 2005
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Siebel Speaker Series: 'Build heritage' challenges vertical success
Siebel Systems Inc. got out of the vertical gate early, releasing its first industry-specific software in 1998. Today, the San Mateo, Calif.-based CRM vendor has software for 23 industries -- covering everyone from financial services and communicatio... Interview | 30 Apr 2004
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Salesnet broadens vertical horizons
Hosted sales force automation provider Salesnet is pushing a new industry-specific strategy and has a first deal under its belt. Article | 17 Nov 2003
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CRM Technology Decisions: Peppers outlines vertical limits
Just because you carve out a nice, industry-specific niche, that doesn't guarantee success. Noted consultant and author Don Peppers advises businesses to find an even greater differentiator. Article | 17 Feb 2003