Vertical CRM software

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  • Witness banks on finance vertical

    The WFO vendor bought financial workforce management specialists Demos Consulting and Exametric for $29 million cash. They will be combined to focus on retail banking. 

  • SAS builds out vertically

    At its users group conference, SAS released enhancements to financial services, manufacturing, retail and telecommunications and outlined a data integration platform. 

  • CRM buyers focus on integration, vertical focus

    Companies are selecting CRM technology based not on a product's innovation or simplicity but how it integrates with other applications and its vertical focus, according to IDC. 

  • Ellison promises verticals, open standards

    CEO Larry Ellison's OpenWorld keynote speech included ambitious plans for vertical offerings, open standards, BI and automation. 

  • CRM makes manufacturing push

    CRM vendors are improving on dealer contact, service parts tracking and sales management applications in an effort to target manufacturers. 

  • Siebel and Salesforce.com take different vertical paths

    Siebel has some catching up to do in the hosted CRM game and has come out with vertical versions, a contrast to its main rival's approach which relies on customization. 

  • Pivotal builds vertical

    Pivotal has entered a partnership with New Home Technologies, a home builders and home appliance consortium, to expand on its vertical CRM for home builders. 

  • Siebel Speaker Series: 'Build heritage' challenges vertical success

    Siebel Systems Inc. got out of the vertical gate early, releasing its first industry-specific software in 1998. Today, the San Mateo, Calif.-based CRM vendor has software for 23 industries -- covering everyone from financial services and communicatio... 

  • Salesnet broadens vertical horizons

    Hosted sales force automation provider Salesnet is pushing a new industry-specific strategy and has a first deal under its belt. 

  • CRM Technology Decisions: Peppers outlines vertical limits

    Just because you carve out a nice, industry-specific niche, that doesn't guarantee success. Noted consultant and author Don Peppers advises businesses to find an even greater differentiator.