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CRM analytics reveals more about customers -- maybe too much
Despite privacy and security issues, CRM platforms for analytics allow organizations to use customer data efficiently and make smarter decisions. Feature | SearchCRM.com
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New analytics approach may make better use of social 'big data'
After many years of stasis in the analytics market, we are beginning to see change. For a long time, relatively small data stores and insufficient horsepower left many analytics users wondering if and when things would improve.
In fact,... Opinion | SearchCRM.com
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Analyst Denis Pombriant reviews Microsoft Dynamics news for CRM
Analyst Denis Pombriant discusses Microsoft Dynamics CRM's move into marketing and social analytics at the company's Convergence 2013 conference. Video | SearchCRM.com
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Host Analytics
Host Analytics is a provider of cloud-based corporate performance management (CPM) software. Definition | searchCloudApplications.com
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ROI, budgets prevent companies' embrace of social media analytics
There might be a lot of buzz around social media analytics, but businesses have yet to invest or implement, according to a new TDWI survey. Feature | SearchCRM.com
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Oracle ties social, CRM, analytics products to customer experience
Oracle is bringing together its many social, analytic and CRM acquisitions under a new customer experience management product strategy. News | SearchCRM.com
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Predictive Analytics Innovation Summit
Following the success of the Predictive Analytics Innovation Summit in Chicago, this acclaimed summit will arrive in San Diego on February 20 & 21,... Event | SearchBusinessAnalytics.com
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Business Analytics Innovation Summit
The Business Analytics Innovation Summit, Las Vegas, January 30 & 31, 2013 is the perfect opportunity to share insight and best practices with the industries most... Event | SearchBusinessAnalytics.com
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Understanding SAP's social media collaboration, analytics software
Nowadays, companies no longer have to guess what their customers think about their products or services. Customers are taking to social media channels like Twitter to praise, rant or just ask questions, all in real time. This presents unique... E-Handbook | SearchSAP.com
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Lean analytics to change business decision making
Attending to the “one metric that really matters” is one principle of a “lean analytics” approach Interview | ComputerWeekly.com
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