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Automated contact services help health center reduce missed appointments
Find out how one health care organization integrated automated contact services to engage patients and avoid lost revenue due to missed appointments. Case Study | SearchCRM.com
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Health care provider's VDI deployment improves patient care
When Sunrise Health Region's massive medical records digitization and app centralization project went awry, a VDI deployment fixed its issues and jump-started the use of digital health records.
News | SearchVirtualDesktop.comIndian health care needs IT boost
Health care providers in India will spend 57 billion rupees on IT products and services in 2013 compared to 53 billion rupees spent in 2012. News | searchCIO.in
Former DJ helps businesses do customer engagement like rock stars
Former Houston disc jockey turned business process consultant Dayna Steele wants organizations to know that great customer service representatives have more in common with... Change Agent | SearchCRM.com
Colocation facility selection requires careful planning
In part one of this article on selecting a colocation facility, we discussed some of the main factors to consider before taking the... Column | SearchDataCenter.com
Taking care of datacentre demands
Just how big does a company have to be to justify having its own datacentre? Or to put it another way, is there any need for SMEs and mid-market businesses to have their own datacentres? In fact, might we be coming to a point where it starts to... Feature | MicroscopeUK
Mobile devices could transform patient care
Mobile devices could be the key to improving the experience of outpatients in the NHS, as well as helping hospital... IT for healthcare | ComputerWeekly.com
Health care reform catalyst for customer service improvements
Although many don’t immediately think of CRM and health care together, recent U.S. legislative changes to health care standards are causing organizations to think of patients as customers. Column | SearchCRM.com
Guide: Health care data interoperability
Data interoperability in health IT has been discussed by people from all corners of the industry. Read our guide to find out how it's used by businesses. guide | SearchHealthIT.com
Lancashire NHS Trust deploys Yellowfin mobile BI to enhance care
Lancashire Care NHS Trust has implemented a mobile business intelligence (BI) system from Yellowfin to improve clinician performance and the quality of patient healthcare, mostly in the mental health and community care fields.
The trust... Case study | ComputerWeekly.com
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