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  • desktop personalization

    Desktop personalization is the process of adjusting the look, feel and organization of a Windows end-user experience. Definition   |   SearchEnterpriseDesktop.com

  • virtual desktop pool

    A virtual desktop pool is a group of virtual desktops that are hosted on identically configured virtual machines. Definition   |   SearchVirtualDesktop.com

  • Building a reliable virtual desktop

    Server-based virtual desktop infrastructure holds the promise of giving organizations a simpler way of managing PCs, a task that remains one of the IT professional’s most laborious duties. While reliability has held back adoption,... E-Handbook   |   SearchVirtualDesktop.com

  • Windows 8 operating system a marked change in touchscreen environments

    The enterprise is about to undergo a revolution. Its effects will be everywhere -- on your phones, tablets and PCs -- and, most important, in your daily interaction with the business processes that drive your company. The revolution will be built... News   |   SearchCRM.com

  • Never stop striving for great mobile apps

    Albert McKeonOn a recent trip into Boston on what we Bay Staters... Opinion   |   SearchCRM.com

  • More to mobile application design than meets the eye

    Andy Miller has seen plenty of cool-looking applications take off and die. It happens when companies don't make the back end of their mobile applications as high a priority as the front end, he said. Mobile banking applications are a perfect... Feature   |   SearchCRM.com

  • Mobile customer service holds customer frustration at bay

    When customers need help, they don't want to log on to a mobile application and search through a list of frequently asked questions before ultimately having to use another channel to reach a customer-service operator, a step they could have taken... Feature   |   SearchCRM.com

  • Planning and managing virtual desktop pools

    Virtual desktop pools make management easier, but you have to plan for them and remember that the way you create pools depends on your VDI platform. FAQ   |   SearchVirtualDesktop.com

  • Four desktop virtualization use cases

    Knowing why you're deploying virtual desktops is the first step to success -- whether it's for better security, simplified management or BYOD support. Tip   |   SearchVirtualDesktop.com

  • Windows tools and terminology for desktop admins

    There are a number of Windows tools that desktop admins can use, but before you can use them you have to know what the terms actually mean. Feature   |   SearchEnterpriseDesktop.com

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