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  • ACCE conference honors the best workers in the call center industry

    SEATTLE -- Last night was very exciting for eleven contact center workers that received excellence awards at the International Customer Management Institute Global Call Center Awards ceremony, which took place at the tenth Annual Call Center... ACCE Conference Coverage   |   SearchCRM.com

  • Mobile technology makes time management challenging

    Ira Goldstein has all the perks of a typical, jet-setting, 21st-century executive: a high-paying job, power, prestige.

    And his workday is never over.

    As president of the policy solutions group at The Reinvestment Fund in... Feature   |   SearchCRM.com

  • HSPA (high speed packet access)

    HSPA (high speed packet access) is a third-generation (3G) mobile broadband communications technology. Definition   |   SearchConsumerization.com

  • CRM analytics reveals more about customers -- maybe too much

    A man walked into a Target store near Minneapolis demanding to speak to the manager, a jumble of coupons for baby clothes and cribs in his hands. His 16-year-old daughter had just received them, and he was fuming. But when the store... Feature   |   SearchCRM.com

  • More to mobile application design than meets the eye

    Andy Miller has seen plenty of cool-looking applications take off and die. It happens when companies don't make the back end of their mobile applications as high a priority as the front end, he said. Mobile banking applications are a perfect... Feature   |   SearchCRM.com

  • Integralis sales up to record high

    NTT Communications’ IT security and risk management security arm Integralis has turned in record sales for its financial 2012 and returned to EBITDA profit in style.

    News   |   MicroscopeUK

  • Sage CRM software is the only game as company sells two businesses

    Sage Software announced last week it was selling two of its CRM businesses, ACT and SalesLogix, so it can focus on its global Sage CRM system.

    A Sage partner, Swiftpage, will acquire the two brands, and says it will continue investing... Opinion   |   SearchCRM.com

  • Microsoft Dynamics skills in high demand

    Those with Microsoft Dynamics skills are in high demand enjoying increases in salary as a result and could jump ship if the price is right News   |   MicroscopeUK

  • Can storage hypervisors bring high availability to the cloud?

    Learn how the advanced functionality of a storage hypervisor provides a cloud infrastructure with high availability. Answer   |   SearchStorage.com

  • Power management a must for oVirt high availability

    The requirements for configuring oVirt high availability are minimal, but critical. Without power management, there can be no high availability.

    As the open source platform behind Red Hat Enterprise Virtualization,... Tip   |   SearchServerVirtualization.com

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