Small businesses have increased their IT budgets by 19% over the last six months but they are recruiting 4% fewer IT staff, according to research from IT professional network Spiceworks.
Global research of 1000 IT staff working at... News | ComputerWeekly.com
What's not to like about social media? People freely share their thoughts and photos while social media websites... News | SearchCRM.com
PC manufacturer Lenovo has announced an increase in sales as its competitors suffer with the slump in the PC market News | ComputerWeekly.com
SEATTLE -- Last night was very exciting for eleven contact center workers that received excellence awards at the International Customer Management Institute Global Call Center Awards ceremony, which took place at the tenth Annual Call Center... ACCE Conference Coverage | SearchCRM.com
Wheaton Van Lines Inc. helps people restart their lives in new homes by transporting their sofas, pianos, dog houses and other stuff all over the globe.
But inside Wheaton's Indianapolis headquarters, it last year became clear that the... Feature | SearchCRM.com
Businesses are being targeted for phishing attacks. These attacks are increasingly turning into a corporate concern, with much at stake -- such as reputation damage. News | searchSecurity.in
Laptops have been around for a long time. So, what's driving today's increased interest... Answer | SearchDataBackup.com
There is high demand for mobile access to council websites, according to Socitm, the society of IT managers.
Socitm found that... News | ComputerWeekly.com
Learn how cloud applications can increase small to medium-sized enterprise productivity. Tip | searchCloudApplications.com
Ten reasons why social CRM projects fail, at a glance
1. Wrong culture
2. No compliance policy
3. No established goals
4. Lack of managerial support
5. Insufficient... Social CRM Strategy | SearchCRM.com