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Small businesses increase IT budgets
Small businesses have increased their IT budgets by 19% over the last six months but they are recruiting 4% fewer IT staff, according to research from IT professional network Spiceworks.
Global research of 1000 IT staff working at... News | ComputerWeekly.com
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Gartner: Social media revenue soaring despite moderate user increase
What's not to like about social media? People freely share their thoughts and photos while social media websites... News | SearchCRM.com
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Lenovo sales increase amid PC market crash
PC manufacturer Lenovo has announced an increase in sales as its competitors suffer with the slump in the PC market News | ComputerWeekly.com
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ACCE conference honors the best workers in the call center industry
SEATTLE -- Last night was very exciting for eleven contact center workers that received excellence awards at the International Customer Management Institute Global Call Center Awards ceremony, which took place at the tenth Annual Call Center... ACCE Conference Coverage | SearchCRM.com
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Moving company unpacks new contact center software after acquisition
Wheaton Van Lines Inc. helps people restart their lives in new homes by transporting their sofas, pianos, dog houses and other stuff all over the globe.
But inside Wheaton's Indianapolis headquarters, it last year became clear that the... Feature | SearchCRM.com
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Indian companies must increase phishing awareness
Businesses are being targeted for phishing attacks. These attacks are increasingly turning into a corporate concern, with much at stake -- such as reputation damage. News | searchSecurity.in
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Mobile and laptop backups increasingly practical
Laptops have been around for a long time. So, what's driving today's increased interest... Answer | SearchDataBackup.com
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Mobile access to council websites increases
There is high demand for mobile access to council websites, according to Socitm, the society of IT managers.
Socitm found that... News | ComputerWeekly.com
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Enterprise productivity increases with cloud apps
Learn how cloud applications can increase small to medium-sized enterprise productivity. Tip | searchCloudApplications.com
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SugarCon speaker reveals 10 reasons why social CRM projects fail
Ten reasons why social CRM projects fail, at a glance
1. Wrong culture
2. No compliance policy
3. No established goals
4. Lack of managerial support
5. Insufficient... Social CRM Strategy | SearchCRM.com
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