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Mobile technology makes time management challenging
Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play. Feature | SearchCRM.com
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Windows 8 operating system a marked change in touchscreen environments
The enterprise is about to undergo a revolution. Its effects will be everywhere -- on your phones, tablets and PCs -- and, most important, in your daily interaction with the business processes that drive your company. The revolution will be built... News | SearchCRM.com
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Tablets for business improve sales and CEM
Companies are increasingly giving their salespeople tablets so they can close deals without having to step foot in the office. Feature | SearchCRM.com
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More to mobile application design than meets the eye
Andy Miller has seen plenty of cool-looking applications take off and die. It happens when companies don't make the back end of their mobile applications as high a priority as the front end, he said. Mobile banking applications are a perfect... Feature | SearchCRM.com
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Mobile customer service holds customer frustration at bay
When customers need help, they don't want to log on to a mobile application and search through a list of frequently asked questions before ultimately having to use another channel to reach a customer-service operator, a step they could have taken... Feature | SearchCRM.com
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Moving company unpacks new contact center software after acquisition
Wheaton Van Lines Inc. helps people restart their lives in new homes by transporting their sofas, pianos, dog houses and other stuff all over the globe.
But inside Wheaton's Indianapolis headquarters, it last year became clear that the... Feature | SearchCRM.com
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Salesforce customers will see new message behind social CRM technology
Salesforce.com has always displayed an uncanny ability to morph its products and messages to keep itself in the forefront of whatever trend it starts. That was true in Software as a Service and cloud computing, and it is working out that way in... News Analysis | SearchCRM.com
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Pearson integrates Google Enterprise and Office 365
Publisher Pearson, which owns the Financial Times, book publisher Penguin and Pearson Education, has introduced cloud-based collaboration using Google and Microsoft products.
The cloud-based IT platform uses a charge-back system to... Feature | ComputerWeekly.com
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Microsoft Office 2013 (MS Office 2013)
Microsoft Office 2013 is a suite of office productivity applications used in homes and businesses of all sizes. Definition | SearchEnterpriseDesktop.com
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Sage CRM software is the only game as company sells two businesses
Sage Software announced last week it was selling two of its CRM businesses, ACT and SalesLogix, so it can focus on its global Sage CRM system.
A Sage partner, Swiftpage, will acquire the two brands, and says it will continue investing... Opinion | SearchCRM.com
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