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predictive text
Predictive text is an input technology that is designed to facilitate typing by suggesting words based on the first letters typed, in the context of other words in the message. Definition | WhatIs
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Predictive Analytics Innovation Summit
Following the success of the Predictive Analytics Innovation Summit in Chicago, this acclaimed summit will arrive in San Diego on February 20 & 21,... Event | SearchBusinessAnalytics.com
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predictive coding
Predictive coding is technology that uses techniques such as keyword searches, filtering and sampling to automate portions of an e-discovery document review. Definition | SearchCompliance.com
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Companies keep avoiding social media contact center integration
A majority of companies will continue to avoid fully integrating social media channels with their contact centers, consultant Donna Fluss predicts. Opinion | SearchCRM.com
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Samsung predicts fifth record quarter
Samsung Electronics expects its fifth consecutive quarter of record profits driven mainly by smartphone sales.
The South Korean firm estimates an operating profit of $8.3bn for the quarter to the end of December, up 90% from the same... News | ComputerWeekly.com
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CRM analytics reveals more about customers -- maybe too much
A man walked into a Target store near Minneapolis demanding to speak to the manager, a jumble of coupons for baby clothes and cribs in his hands. His 16-year-old daughter had just received them, and he was fuming. But when the store... Feature | SearchCRM.com
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Half of Fortune 1000 won’t see ROI with social CRM, analyst predicts
Gartner predicts only half of Fortune 1000 companies will see return on investment from social CRM. News | SearchCRM.com
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Integrate customer data for a solid social media business strategy
Once a company's culture has undergone profound changes, it's time for executives and employees to start thinking about the... Tip | SearchCRM.com
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Predictive analytics adoption triples, says Accenture
Chief data officers are rising to the leadership of business analytics programmes in the UK and US more quickly than expected, according to an Accenture study that surveyed the field for the... data analytics | ComputerWeekly.com
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Rackspace CTO predictions for 2013
Rackspace chief technology officer John Engates gives his IT predictions for 2013 Opinion | ComputerWeekly.com
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