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pilot program (pilot study)
A pilot program, also called a feasibility study or experimental trial, is a small-scale experiment that helps an organization learn how a large-scale project might work in practice. Definition | SearchCIO.com
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Automated contact services help health center reduce missed appointments
How many times have you had the experience of finding that appointment card in your wallet -- two days after your scheduled appointment? It's happened to all of us, at least a time or two. Usually, this just seems like a minor inconvenience, but... Case Study | SearchCRM.com
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ACCE conference honors the best workers in the call center industry
SEATTLE -- Last night was very exciting for eleven contact center workers that received excellence awards at the International Customer Management Institute Global Call Center Awards ceremony, which took place at the tenth Annual Call Center... ACCE Conference Coverage | SearchCRM.com
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SugarCon speaker reveals 10 reasons why social CRM projects fail
Ten reasons why social CRM projects fail, at a glance
1. Wrong culture
2. No compliance policy
3. No established goals
4. Lack of managerial support
5. Insufficient... Social CRM Strategy | SearchCRM.com
Barracuda Networks Partner Program Checklist
Learn the benefits of becoming a Barracuda Networks reseller partner with our Partner Program Checklist. Partner Program Checklist | SearchITChannel.com
Never stop striving for great mobile apps
On
a recent trip into Boston on what we Bay Staters...
Opinion
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SearchCRM.com
Convergence attendees rethink CRM initiatives for the modern era
NEW ORLEANS -- CRM can be viewed as a chore, an undertaking that many businesses see as too burdensome and... Conference Coverage | SearchCRM.com
Convergence conference should highlight changes to Microsoft Dynamics
Most technology shows have a buzzword. As Microsoft prepares to kick-off its annual Convergence conference for Dynamics products, the buzzword for this show seems to be "information."
More information about Microsoft Dynamics CRM in... News | SearchCRM.com
More to mobile application design than meets the eye
Andy Miller has seen plenty of cool-looking applications take off and die. It happens when companies don't make the back end of their mobile applications as high a priority as the front end, he said. Mobile banking applications are a perfect... Feature | SearchCRM.com
partner program
A partner program is the method that information technology vendors use to engage solutions providers to get them to sell the vendor's product and associated services. Definition | SearchITChannel.com
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