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Health care reform catalyst for customer service improvements
It’s hard to imagine a health care organization delivering innovative and outstanding service, or even caring about it, but this is exactly what is starting to happen as a result of government health care reform. Regardless of whether health care... Column | SearchCRM.com
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'Turnaround' CIO led charge as Hallmark adapted to U.S. health reform
CIO Neal Kaderabek was integral to Hallmark's IT overhaul as it adapted to U.S. health reform. Read more about this IT Leadership Awards finalist. Feature | SearchCIO-Midmarket.com
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Government reforms save £316m in IT, confirms NAO
Government reforms cut IT spending by £316m in 2012, the National Audit Office (NAO) has confirmed News | ComputerWeekly.com
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Anonymous uses Aaron Swartz suicide to call for copyright reform
At least two websites of the Massachusetts Institute of Technology (MIT) have been replaced with a political message in memory of digital activist and pioneer Aaron Swartz, who hanged himself in his Brooklyn apartment.
The memorial... News | ComputerWeekly.com
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EC welcomes reports on proposed data protection reform
The European Commission (EC) has welcomed support for strong EU data protection laws by the rapporteurs of two European parliamentary committees.
The EC was responding to draft reports on the... News | ComputerWeekly.com
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Government IT reformers criticise IT leadership shake-up
Government IT reformers have criticised plans to give procurement chief Bill Crothers a more prominent role in the IT leadership team News | ComputerWeekly.com
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CBI reports calls for computer science teaching reforms
More specialist teachers in science and computer science are needed for primary school children, a report from CBI has called for today.
The... News | ComputerWeekly.com
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Digital delivery and mutualisation key to civil service reform plan
Digital delivery and a move to mutualised services will be essential parts of Whitehall's Civil Service Reform Plan. News | ComputerWeekly.com
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EC publishes proposed data protection reforms
European Justice Commissioner, Viviane Reding, has unveiled the new European data privacy framework that includes a new regulation and a new directive.
“This is a strong, consistent, future-proof framework for the next decade,” she said at... News | ComputerWeekly.com
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Workplace dispute reforms proposed
Plans to improve the way in which workplace disputes are resolved have been published by the Government.... Opinion | MicroscopeUK
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