It’s not yet clear what will happen to a congressional proposal that aims to curb, if not end, the overseas outsourcing of call centers.
But the measure, at the very least, can serve as a reminder to businesses of the choices... News | SearchCRM.com
Managing consumer services in a corporate environment can be a challenge, but Apple's APIs let IT manage Apple iCloud access that employees have on their iOS devices.
Apple iCloud is a convenient service that lets iOS and Mac users... Tip | SearchConsumerization.com
Microsoft is hardening security certificates as part of this month’s Patch Tuesday update, which includes nine fixes.
In the Microsoft TechNet security blog, Yunsun Wee, director of... software updates | ComputerWeekly.com
The Libyan government could pull the plug on the country's internet as protests sweep the country.
On Friday and Saturday night
News | ComputerWeekly.com
The primary reason most companies consider call center outsourcing is to save money. Common secondary reasons for cost... Opinion | SearchCRM.com
Rainer Enders explains how to allow certain users to access a VPN client while restricting others. Answer | SearchEnterpriseWAN.com
The lack of ubiquitous mobile connectivity in Britain is impeding economic growth, according to the UK CIO of accountancy firm... News | ComputerWeekly.com
Distributors and importers of printing equipment will be subject to new security measures following the discovery last week of an explosive device on board a UPS courier aircraft at East Midlands Airport.
The plot was only uncovered... News | MicroscopeUK
Oracle will permit just four services-based resellers and integrators to renew maintenance agreements when they expire, effectively forcing vast swathes of the partner channel to hand over customer details to rivals. Under terms of the new set up,... News | MicroscopeUK
VMware's growing pains: Free ESXi and VMworld restrictions... Slideshow | SearchVMware.com