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Tablets for business improve sales and CEM
When Chris Willard wakes up in the small town of Fergus, Ontario, he first reaches for the BlackBerry Playbook on his... Feature | SearchCRM.com
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Salesforce integrates Work.com with Sales Cloud platform
Available next year, Salesforce.com's Work.com will merge human capital management with sales in the cloud. News | SearchCRM.com
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Sales compensation management system boosts visibility at prosthetics supplier
Salespeople at a California prosthetic supplier get paid faster, work smarter with sales compensation management system software. Feature | SearchCRM.com
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Sage CRM software is the only game as company sells two businesses
By selling ACT and SalesLogix, Sage Software stops pretending what it wasn't and can now focus on CRM, according to analyst Denis Pombriant. Opinion | SearchCRM.com
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A top e-commerce strategy seen as ticket to strong sales
E-commerce is a big market that’s growing bigger every year.
In 2015, U.S. companies are expected to rake in $280 billion in sales through e-commerce... Feature | SearchCRM.com
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Dreamforce 2012 expected to focus on cloud marketing and sales issues
Dreamforce 2012 is expected to draw 70,000 people and will highlight Salesforce.com's cloud-based sales, services and marketing products. News | SearchCRM.com
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Railroad mainstay CSX cleans up data quality issues, launches new CRM
CSX Transportation started moving freight by train nearly 200 years ago. It started practicing CRM only about two years ago.
But during that relatively short period of time, the well-known railroad industry veteran has learned some... Feature | SearchCRM.com
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CRM analytics reveals more about customers -- maybe too much
A man walked into a Target store near Minneapolis demanding to speak to the manager, a jumble of coupons for baby clothes and cribs in his hands. His 16-year-old daughter had just received them, and he was fuming. But when the store... Feature | SearchCRM.com
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SugarCon speaker reveals 10 reasons why social CRM projects fail
Ten reasons why social CRM projects fail, at a glance
1. Wrong culture
2. No compliance policy
3. No established goals
4. Lack of managerial support
5. Insufficient... Social CRM Strategy | SearchCRM.com
Integrate customer data for a solid social media business strategy
Once a company's culture has undergone profound changes, it's time for executives and employees to start thinking about the... Tip | SearchCRM.com
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