It’s expected for businesses to offer mobile apps that can fully integrate into their contact centers and, in turn, fuel e-commerce. This special edition of Business Information magazine will review how apps should be designed to reach... E-Zine | SearchCRM.com
How do DBAs who adhere to HIPAA regulations get their jobs done while staying compliant? We asked DBA Brandon Leach for some pointers. Feature | SearchSQLServer.com
SearchOracle.com's Lena Weiner-Bishop had the opportunity to catch up with Margaret Wright, the Oracle Applications Users Group new president, at... Video | SearchOracle.com
IT administrators can use Windows NIC teaming for more bandwidth and resilience on their Windows Server 2012 networks.
Connectivity has always been an important consideration for servers, but the continued evolution of data center... Tip | SearchDataCenter.com
Convergence 2013 hits New Orleans and we're there to bring you live conference coverage. Stay tuned for the latest on the Dynamics CRM product line. Live: Convergence 2013 | SearchCRM.com
In this excerpt from The Customer Experience Edge, authors Reza Soudagar, Vinay Iyer and Volker Hildebrand explain the value of customer experience and customer engagement, what they say are oft-overlooked or minimalized aspects in... Book Excerpt | SearchCRM.com
While the concept of data archiving has existed for decades, archiving practices that were once considered standard are becoming inadequate. Factors such as exponentially growing data sets and federal regulations pertaining to data retention have... E-Handbook | SearchStorage.com
A hybrid approach to cloud is set to be the norm for the foreseeable future according to Red Hat as customers take a mixed approach to... News | MicroscopeUK
Ira Goldstein has all the perks of a typical, jet-setting, 21st-century executive: a high-paying job, power, prestige.
And his workday is never over.
As president of the policy solutions group at The Reinvestment Fund in... Feature | SearchCRM.com
Ten reasons why social CRM projects fail, at a glance
1. Wrong culture
2. No compliance policy
3. No established goals
4. Lack of managerial support
5. Insufficient... Social CRM Strategy | SearchCRM.com